I am trying to post a bug to launchpad.
I have an account, and I can sign into it, but the list it shows of
what I'm "authenticated" for is just 3 things. Nothing points at
bugs.

If I go to bugs directly as I used to do (
https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends me
back into the cycle.

How do I get this done?

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On Tue, 14 Aug 2012 14:21:30 -0700
"Kevin O'Gorman" <kogorman@gmail.com> wrote:

> I am trying to post a bug to launchpad.
> I have an account, and I can sign into it, but the list it shows of
> what I'm "authenticated" for is just 3 things. Nothing points at
> bugs.
>
> If I go to bugs directly as I used to do (
> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends me
> back into the cycle.
>
> How do I get this done?
>

There are two ways:

(1) *PREFERRED* you use ubuntu-bug to open the bug. The process
collects some data from your system (including specific data for the
package you are reporting on), and then opens your browser on a bug
entry pane.
(2) *REALLY LAST RESORT* you use a special URL to LP [1] and open your
bug there. The drawback on this method is that *most* of the times
basic bug data is not reported. In fact, unfortunately, most of the
times I see one such bug basic data is indeed missing (Ubuntu version,
package version, etc).

This is all documented in [2]. And yes, it is on purpose that the link
in [1] is at about the end of the page: if one is not willing to find
out how to report bugs, chances are one is also not going to add in the
necessary information/data on the bug.

We are always on #ubuntu-bugs in Freenode, for any questions.

Now, why LP reports you are not logged in if you are already logged
in... this is a different can of worms. I don't know.

Cheers,

..C..


[1] https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect
[2] https://help.ubuntu.com/community/ReportingBugs
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On Tue, Aug 14, 2012 at 3:14 PM, C de-Avillez <hggdh2@ubuntu.com> wrote:
> On Tue, 14 Aug 2012 14:21:30 -0700
> "Kevin O'Gorman" <kogorman@gmail.com> wrote:
>
>> I am trying to post a bug to launchpad.
>> I have an account, and I can sign into it, but the list it shows of
>> what I'm "authenticated" for is just 3 things. Nothing points at
>> bugs.
>>
>> If I go to bugs directly as I used to do (
>> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends me
>> back into the cycle.
>>
>> How do I get this done?
>>
>
> There are two ways:
>
> (1) *PREFERRED* you use ubuntu-bug to open the bug. The process
> collects some data from your system (including specific data for the
> package you are reporting on), and then opens your browser on a bug
> entry pane.
> (2) *REALLY LAST RESORT* you use a special URL to LP [1] and open your
> bug there. The drawback on this method is that *most* of the times
> basic bug data is not reported. In fact, unfortunately, most of the
> times I see one such bug basic data is indeed missing (Ubuntu version,
> package version, etc).
>
> This is all documented in [2]. And yes, it is on purpose that the link
> in [1] is at about the end of the page: if one is not willing to find
> out how to report bugs, chances are one is also not going to add in the
> necessary information/data on the bug.
>
> We are always on #ubuntu-bugs in Freenode, for any questions.
>
> Now, why LP reports you are not logged in if you are already logged
> in... this is a different can of worms. I don't know.
>
> Cheers,
>
> ..C..
>
>
> [1] https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect
> [2] https://help.ubuntu.com/community/ReportingBugs

Thanks. I forgot about ubuntu-bug since it has been so long since I
submitted one. I got it submitted some other way, though I've now
forgotten exactly how. I have a T-shirt for days like this: it has a
progress bar and a caption that says "Brain loading.... please wait".

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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 15.08.2012 00:21, Kevin O'Gorman wrote:
> I am trying to post a bug to launchpad. I have an account, and I
> can sign into it, but the list it shows of what I'm "authenticated"
> for is just 3 things. Nothing points at bugs.
>
> If I go to bugs directly as I used to do (
> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends
> me back into the cycle.
>
> How do I get this done?

Press ALT + F2 and write "ubuntu-bug <package>" (replace <package>
with package, which contains the bug) and then press enter.

If you aren't able to do that, use
http://bugs.launchpad.net/ubuntu/+source/PACKAGENAME/+filebug?no-redirect
where you replace "PACKAGENAME" with the package, which contains the bug.

The first method is recommended, because it automatically gathers some
required information from your system.

- --
Mika Suomalainen

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Mika Suomalainen wrote:

> On 15.08.2012 00:21, Kevin O'Gorman wrote:
>> I am trying to post a bug to launchpad. I have an account, and I
>> can sign into it, but the list it shows of what I'm "authenticated"
>> for is just 3 things. Nothing points at bugs.
>
>> If I go to bugs directly as I used to do (
>> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends
>> me back into the cycle.
>
>> How do I get this done?
>
> Press ALT + F2 and write "ubuntu-bug <package>" (replace <package>
> with package, which contains the bug) and then press enter.
>
> If you aren't able to do that, use
> http://bugs.launchpad.net/ubuntu/+source/PACKAGENAME/+filebug?no-redirect
> where you replace "PACKAGENAME" with the package, which contains the bug.
>
> The first method is recommended, because it automatically gathers some
> required information from your system.

I've just filed a bug against Ubuntu's version of etckeeper using the
method ALT + F2. Simple. Gathers the relevant information as mentioned,
then you just proceed to answer the questions it asks & then you fill in
the details of the bug.

Cheers,

Phil...

--
currently (ab)using
CentOS 6.3, Debian Squeeze, Fedora Beefy, OS X Snow Leopard, Ubuntu Precise


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