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Old 05-07-2010, 05:12 PM
Luis Paulo
 
Default RDP terminal server client issues

On Fri, May 7, 2010 at 5:47 PM, stan <stanb@panix.com> wrote:
> I have a 9.10 instance that I use for a primary workstation atwork. It
> works greate, but now I have developed an issue. I use the "terminal server
> clinet" application from the pulldown menus to access a number of M$
> machines on a very regular bassis. One of these is a server 2008 instance
> that I installed about 2 months agao, and I have been able to connect to it
> with no problems till yesterday. Now I get what appears to be a
> conncection, but am imedialty thrown off. I can use the Windows RDP client
> from a Windows machinew and get connected with no issues.
>
> How can I troubleshoot this?
>
> The only thing that might have chnaged is that I had someone from the
> Windows side help me set up the server 2008 machine to use one of the
> corporate m$ licnese servers to provide CAL's yesterday. He siad something
> about needing "terminal server CALS", instead of the CAL's that I had
> bought. I asked him to roll back his chnages today, and he claims he did,
> but I still cannot get conected to the machine.
>
> Iam the one admin'ong the applications on this machine, so being able to
> reliably connect to it is very important to me. How can I get this
> application to log what error is happeneing? Or whatever else might make it
> possible to troubleshoot this problem.
>
> I can still sue the Ubuntu terminal server client to connect to other
> M$machinesm BTW.

windows servers had as a thing you may choose from number of users or
per seat licensing (something alike, there's two possible ways).
May your 2008 had been configured to check for the client license
(CAL) to allow connection?

I don't know much about windows. But there should be a Licensing item
on your Administrative Menu.

If that's not it, it seems to be that windows machine not allowing the
connection, maybe the best way is to check the 2008 logs. No idea
where they are.

Regards
Luis

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Old 05-07-2010, 05:31 PM
stan
 
Default RDP terminal server client issues

On Fri, May 07, 2010 at 06:12:15PM +0100, Luis Paulo wrote:
> On Fri, May 7, 2010 at 5:47 PM, stan <stanb@panix.com> wrote:
> > I have a 9.10 instance that I use for a primary workstation atwork. It
> > works greate, but now I have developed an issue. I use the "terminal server
> > clinet" application from the pulldown menus to access a number of M$
> > machines on a very regular bassis. One of these is a server 2008 instance
> > that I installed about 2 months agao, and I have been able to connect to it
> > with no problems till yesterday. Now I get what appears to be a
> > conncection, but am imedialty thrown off. I can use the Windows RDP client
> > from a Windows machinew and get connected with no issues.
> >
> > How can I troubleshoot this?
> >
> > The only thing that might have chnaged is that I had someone from the
> > Windows side help me set up the server 2008 machine to use one of the
> > corporate m$ licnese servers to provide CAL's yesterday. He siad something
> > about needing "terminal server CALS", instead of the CAL's that I had
> > bought. I asked him to roll back his chnages today, and he claims he did,
> > but I still cannot get conected to the machine.
> >
> > Iam the one admin'ong the applications on this machine, so being able to
> > reliably connect to it is very important to me. How can I get this
> > application to log what error is happeneing? Or whatever else might make it
> > possible to troubleshoot this problem.
> >
> > I can still sue the Ubuntu terminal server client to connect to other
> > M$machinesm BTW.
>
> windows servers had as a thing you may choose from number of users or
> per seat licensing (something alike, there's two possible ways).
> May your 2008 had been configured to check for the client license
> (CAL) to allow connection?
>
> I don't know much about windows. But there should be a Licensing item
> on your Administrative Menu.
>
> If that's not it, it seems to be that windows machine not allowing the
> connection, maybe the best way is to check the 2008 logs. No idea
> where they are.

Thanks, I will see what I can find out about that.

Is there a way to make the Ubuntu side log why it is failing?
--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?

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Old 05-07-2010, 06:11 PM
NoOp
 
Default RDP terminal server client issues

On 05/07/2010 10:31 AM, stan wrote:
...
> Thanks, I will see what I can find out about that.
>
> Is there a way to make the Ubuntu side log why it is failing?

Have a look at /var/log/auth.log & user.log to see if perhaps it's a
permissions issue on the ubuntu side.


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Old 05-07-2010, 07:02 PM
stan
 
Default RDP terminal server client issues

On Fri, May 07, 2010 at 11:11:43AM -0700, NoOp wrote:
> On 05/07/2010 10:31 AM, stan wrote:
> ...
> > Thanks, I will see what I can find out about that.
> >
> > Is there a way to make the Ubuntu side log why it is failing?
>
> Have a look at /var/log/auth.log & user.log to see if perhaps it's a
> permissions issue on the ubuntu side.

Mmm, don't think that is it, as I can use it to access other machines, and
it wroked to this one till someone on tthe Windows side "fixed" it :-)

BTW. I installed VirtualBox on the machine in question (Ubuntu side), and
then ran a XP instance in that. Then I get an error message about "No
License server avaialble", so I now know for certain it is something they
"fixed". But itwould be nice to know what.

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?

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Old 05-07-2010, 07:39 PM
Richard Mancusi
 
Default RDP terminal server client issues

On Fri, May 7, 2010 at 14:02, stan <stanb@panix.com> wrote:
> On Fri, May 07, 2010 at 11:11:43AM -0700, NoOp wrote:
>> On 05/07/2010 10:31 AM, stan wrote:
>> ...
>> > Thanks, I will see what I can find out about that.
>> >
>> > Is there a way to make the Ubuntu side log why it is failing?
>>
>> Have a look at /var/log/auth.log & user.log to see if perhaps it's a
>> permissions issue on the ubuntu side.
>
> Mmm, don't think that is it, as I can use it to access other machines, and
> it wroked to this one till someone on tthe Windows side "fixed" it :-)
>

The following info is for Windows 2003 - don't know if it will help.

On the Windows side you can find some error messages in the
Event Viewer. If it was setup correctly, the Security log will show
the logon failures and some information as to why.

As for licensing ... Terminal Services Configuration in Windows
Administrative Tools has MANY settings including license setup which
can be "Per User" or "Per Device". There is both a Connections and
Server Settings tab. Check them both - your problem may be there.

-rich

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Old 05-10-2010, 12:11 PM
stan
 
Default RDP terminal server client issues

On Fri, May 07, 2010 at 02:39:42PM -0500, Richard Mancusi wrote:
> On Fri, May 7, 2010 at 14:02, stan <stanb@panix.com> wrote:
> > On Fri, May 07, 2010 at 11:11:43AM -0700, NoOp wrote:
> >> On 05/07/2010 10:31 AM, stan wrote:
> >> ...
> >> > Thanks, I will see what I can find out about that.
> >> >
> >> > Is there a way to make the Ubuntu side log why it is failing?
> >>
> >> Have a look at /var/log/auth.log & user.log to see if perhaps it's a
> >> permissions issue on the ubuntu side.
> >
> > Mmm, don't think that is it, as I can use it to access other machines, and
> > it wroked to this one till someone on tthe Windows side "fixed" it :-)
> >
>
> The following info is for Windows 2003 - don't know if it will help.
>
> On the Windows side you can find some error messages in the
> Event Viewer. If it was setup correctly, the Security log will show
> the logon failures and some information as to why.
>
> As for licensing ... Terminal Services Configuration in Windows
> Administrative Tools has MANY settings including license setup which
> can be "Per User" or "Per Device". There is both a Connections and
> Server Settings tab. Check them both - your problem may be there.
>

Changing the licsensing authntication type from "per device" to per user"
solved this issue. I suppose that is because my Ubuntu worksation does not
participate in the AD domain.

Thanks for the sugestions!
--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?

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Old 05-10-2010, 01:53 PM
Luis Paulo
 
Default RDP terminal server client issues

On Mon, May 10, 2010 at 1:11 PM, stan <stanb@panix.com> wrote:
> On Fri, May 07, 2010 at 02:39:42PM -0500, Richard Mancusi wrote:
>> On Fri, May 7, 2010 at 14:02, stan <stanb@panix.com> wrote:
>> > On Fri, May 07, 2010 at 11:11:43AM -0700, NoOp wrote:
>> >> On 05/07/2010 10:31 AM, stan wrote:
>> >> ...
>> >> > Thanks, I will see what I can find out about that.
>> >> >
>> >> > Is there a way to make the Ubuntu side log why it is failing?
>> >>
>> >> Have a look at /var/log/auth.log & user.log to see if perhaps it's a
>> >> permissions issue on the ubuntu side.
>> >
>> > Mmm, don't think that is it, as I can use it to access other machines, and
>> > it wroked to this one till someone on tthe Windows side "fixed" it :-)
>> >
>>
>> The following info is for Windows 2003 - don't know if it will help.
>>
>> On the Windows side you can find some error messages in the
>> Event Viewer. *If it was setup correctly, the Security log will show
>> the logon failures and some information as to why.
>>
>> As for licensing ... Terminal Services Configuration in Windows
>> Administrative Tools has MANY settings including license setup which
>> can be "Per User" or "Per Device". *There is both a Connections and
>> Server Settings tab. *Check them both - your problem may be there.
>>
>
> Changing the licsensing authntication type from "per device" to per user"
> solved this issue. I suppose that is because my Ubuntu worksation does not
> participate in the AD domain.
>
> Thanks for the sugestions!
> --


Not sure, but I think its because your Ubuntu worksation does not have
a Microsoft CAL.
Why could that be?

Regards
Luis

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