FAQ Search Today's Posts Mark Forums Read
» Video Reviews

» Linux Archive

Linux-archive is a website aiming to archive linux email lists and to make them easily accessible for linux users/developers.


» Sponsor

» Partners

» Sponsor

Go Back   Linux Archive > Ubuntu > Ubuntu User

 
 
LinkBack Thread Tools
 
Old 07-31-2008, 07:41 AM
clement
 
Default where to get help?

I'm fairly new to the ubuntu community even though I have been using ubuntu for some time now. I found out that there is numerous good places where users can get cummunity support from, mainly:

- help.ubuntu.com

- this mailing list

- ubuntuforums.org

- answers.launchpad.net

- irc.freenode.net

When it comes to asking a question, I'm sometimes not sure where to ask: here, IRC, forums, launchpad... Are there some recommendations? Would be interesting to hear what others are doing.













--
ubuntu-users mailing list
ubuntu-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
 
Old 07-31-2008, 08:03 AM
Jensen Somers
 
Default where to get help?

Hi,

clement wrote:
> I'm fairly new to the ubuntu community even though I have been using
> ubuntu for some time now. I found out that there is numerous good
> places where users can get cummunity support from, mainly:
> - help.ubuntu.com
> - this mailing list
> - ubuntuforums.org
> - answers.launchpad.net
> - irc.freenode.net
> When it comes to asking a question, I'm sometimes not sure where to
> ask: here, IRC, forums, launchpad... Are there some recommendations?
> Would be interesting to hear what others are doing.
Both IRC and the Ubuntu forums are crowded with people and might result
in a faster response than any other support channel. Launchpad answers
and the mailing list tend to have more concrete solutions sometimes but
less people use them. Personally, I don't like the forums. They are over
crowded and the same question can be asked 20 times on a single page,
people don't seem to be able to use the search functionality anymore and
you sometimes don't get the correct answers. The benefit of Launchpad is
that it's tied nicely with the bug tracker so if your question regards a
bug it can easily be converted into a bug report or linked to other bug
reports.

Both the Ubuntu wiki and the forums are filled with how-to tutorials
where people explain in a fairly easy way how to do something.

So, if you are having a problem with Ubuntu, first try to search the
forum's, Launchpad, the mailing lists or Google to see if anyone else
had a similar problem. If not, it depends how severe and how difficult
the issue is. The more severe/difficult, try Launchpad or the mailing
lists, the more common, try IRC or the forums. If you need help on how
to do something (e.g.: set up a parallel mono development environment),
check the forums or the Ubuntu wiki for a how-to. Or Google, there's
always Google with tons of tutorials on different websites.

Also, it ain't bad to post the same issue on different support channels
(e.g.: the mailing lists and the forums) but, when you receive a correct
solution to your issue, try to post the solution on every support
channel you asked your question on, it might, save other people using
the same issue.

- Jensen

--
ubuntu-users mailing list
ubuntu-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
 

Thread Tools




All times are GMT. The time now is 07:18 PM.

VBulletin, Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2007, Crawlability, Inc.
Copyright 2007 - 2008, www.linux-archive.org