I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu on another (also 12.04). Until a few days ago, both systems used to work fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the two laptops are no longer working with this interface. My only guess is that this was caused by some kind of software update (I usually do all required & recommended updates suggested by Ubuntu).
To be more precise, Jack still sees the USB interface as before; I am able to start jack with the PreSonus, I see all the ins and outs in the connection window. But no sound seems to arrive in the hardware. No sound comes out. I used to see the AudioBox meters lighting up last week; they no longer light up this week. I've tested the audio interface on a Mac computer and it is working. In fact, if I boot Ubuntu studio from a live CD (that is, without any recent updates), the interface works again.
Has anything like this happened to other people this week? Any tips on how to solve the problem?
Thank you very much,
Bruno
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
09-26-2012, 07:15 AM
Ralf Mardorf
USB interface stopped working after update
If you upgraded using Synaptic, there'll be a history about the upgraded
packages. Please send a copy of this list.
Regards,
Ralf
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
09-26-2012, 06:48 PM
Bruno Tucunduva Ruviaro
USB interface stopped working after update
Hi,
I didn't use synaptic, but I copy below the contents of history.log from /var/log/apt/
The interface was working fine until 2012-09-24. After those updates it stopped working.
Thanks for any help,
On Wed, Sep 26, 2012 at 4:30 AM, <ubuntu-studio-users-request@lists.ubuntu.com> wrote:
Today's Topics:
3. USB interface stopped working after update
(Bruno Tucunduva Ruviaro)
5. Re: USB interface stopped working after update (Ralf Mardorf)
------------------------------------------
Hi,
I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu on another (also 12.04). Until a few days ago, both systems used to work fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the two laptops are no longer working with this interface. My only guess is that this was caused by some kind of software update (I usually do all required & recommended updates suggested by Ubuntu).
To be more precise, Jack still sees the USB interface as before; I am able to start jack with the PreSonus, I see all the ins and outs in the connection window. But no sound seems to arrive in the hardware. No sound comes out. I used to see the AudioBox meters lighting up last week; they no longer light up this week. I've tested the audio interface on a Mac computer and it is working. In fact, if I boot Ubuntu studio from a live CD (that is, without any recent updates), the interface works again.
Has anything like this happened to other people this week? Any tips on how to solve the problem?
Thank you very much,
Bruno
------------------------------
Message: 5
Date: Wed, 26 Sep 2012 09:15:36 +0200
From: Ralf Mardorf <ralf.mardorf@alice-dsl.net>
To: Ubuntu Studio Users Help and Discussion
<ubuntu-studio-users@lists.ubuntu.com>
Subject: Re: USB interface stopped working after update
Message-ID: <1348643736.1175.17.camel@localhost.localdomain>
Content-Type: text/plain; charset="UTF-8"
If you upgraded using Synaptic, there'll be a history about the upgraded
packages. Please send a copy of this list.
Regards,
Ralf
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
At the moment I can't see a package that could be related to your
problem. I'm short in time, perhaps I missed some packages. I'll take a
look at it again ASAP.
Does anybody see something that could cause the issue?
Regards,
Ralf
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-11-2012, 11:42 PM
Bruno Tucunduva Ruviaro
USB interface stopped working after update
Hi,
Back to an unresolved issue I posted sometime ago. I did some more tests this week and found out the following (I did this test twice and obtained the same results in two different machines):
1) I install Ubuntu Studio 12.04 from scratch;
2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open Jack, Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all works and I get sound out. Happy!
3) I then turn off the computer and the interface. Then turn them back on;
4) I repeat the steps of #2: open jack, jack sees interface OK, I start jack, I start Hydrogen, open a Demo, and... no more sound comes out of the interface. I don't even see the meter lights anymore. Still, Jack recognizes it and starts correctly. But no sound anymore.
With this, I rephrase my original question. The problem was not a recent software update, as I had thought: now even with a clean, fresh install of Ubuntu Studio, the interface works the first time, and after rebooting the computer, it never works again.
I've tested the audio interface on a Mac computer and it is working (in fact I bought this PreSonus recently, it's brand new). If I boot Ubuntu studio from a live CD, the interface works again.
Any ideas on how to solve this mystery?
Thank you very much for any help,
Bruno
----- Original Message -----
From: "Bruno Tucunduva Ruviaro" <ruviaro@stanford.edu>
To: ubuntu-studio-users@lists.ubuntu.com
Cc: bruviaro@scu.edu
Sent: Wednesday, September 26, 2012 11:48:08 AM
Subject: Re: USB interface stopped working after update
Hi,
I didn't use synaptic, but I copy below the contents of history.log from /var/log/apt/
The interface was working fine until 2012-09-24. After those updates it stopped working.
Thanks for any help,
On Wed, Sep 26, 2012 at 4:30 AM, <ubuntu-studio-users-request@lists.ubuntu.com> wrote:
Today's Topics:
3. USB interface stopped working after update
(Bruno Tucunduva Ruviaro)
5. Re: USB interface stopped working after update (Ralf Mardorf)
------------------------------------------
Hi,
I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu on another (also 12.04). Until a few days ago, both systems used to work fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the two laptops are no longer working with this interface. My only guess is that this was caused by some kind of software update (I usually do all required & recommended updates suggested by Ubuntu).
To be more precise, Jack still sees the USB interface as before; I am able to start jack with the PreSonus, I see all the ins and outs in the connection window. But no sound seems to arrive in the hardware. No sound comes out. I used to see the AudioBox meters lighting up last week; they no longer light up this week. I've tested the audio interface on a Mac computer and it is working. In fact, if I boot Ubuntu studio from a live CD (that is, without any recent updates), the interface works again.
Has anything like this happened to other people this week? Any tips on how to solve the problem?
Thank you very much,
Bruno
------------------------------
Message: 5
Date: Wed, 26 Sep 2012 09:15:36 +0200
From: Ralf Mardorf <ralf.mardorf@alice-dsl.net>
To: Ubuntu Studio Users Help and Discussion
<ubuntu-studio-users@lists.ubuntu.com>
Subject: Re: USB interface stopped working after update
Message-ID: <1348643736.1175.17.camel@localhost.localdomain>
Content-Type: text/plain; charset="UTF-8"
If you upgraded using Synaptic, there'll be a history about the upgraded
packages. Please send a copy of this list.
Regards,
Ralf
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-11-2012, 11:48 PM
Mike Holstein
USB interface stopped working after update
Can you disable your internal soundcard?
I would try booting the original kernel if you are upgrading it after install...
On Oct 11, 2012 7:42 PM, "Bruno Tucunduva Ruviaro" <ruviaro@stanford.edu> wrote:
Hi,
Back to an unresolved issue I posted sometime ago. I did some more tests this week and found out the following (I did this test twice and obtained the same results in two different machines):
1) I install Ubuntu Studio 12.04 from scratch;
2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open Jack, Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all works and I get sound out. Happy!
3) I then turn off the computer and the interface. Then turn them back on;
4) I repeat the steps of #2: open jack, jack sees interface OK, I start jack, I start Hydrogen, open a Demo, and... no more sound comes out of the interface. I don't even see the meter lights anymore. Still, Jack recognizes it and starts correctly. But no sound anymore.
With this, I rephrase my original question. The problem was not a recent software update, as I had thought: now even with a clean, fresh install of Ubuntu Studio, the interface works the first time, and after rebooting the computer, it never works again.
I've tested the audio interface on a Mac computer and it is working (in fact I bought this PreSonus recently, it's brand new). If I boot Ubuntu studio from a live CD, the interface works again.
On Wed, Sep 26, 2012 at 4:30 AM, <ubuntu-studio-users-request@lists.ubuntu.com> wrote:
* * Today's Topics:
* * * *3. USB interface stopped working after update
* * * * * (Bruno Tucunduva Ruviaro)
* * * *5. Re: USB interface stopped working after update (Ralf Mardorf)
* * ------------------------------------------
* * Hi,
* * I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu on another (also 12.04). Until a few days ago, both systems used to work fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the two laptops are no longer working with this interface. My only guess is that this was caused by some kind of software update (I usually do all required & recommended updates suggested by Ubuntu).
* * To be more precise, Jack still sees the USB interface as before; I am able to start jack with the PreSonus, I see all the ins and outs in the connection window. But no sound seems to arrive in the hardware. No sound comes out. I used to see the AudioBox meters lighting up last week; they no longer light up this week. I've tested the audio interface on a Mac computer and it is working. In fact, if I boot Ubuntu studio from a live CD (that is, without any recent updates), the interface works again.
* * Has anything like this happened to other people this week? Any tips on how to solve the problem?
* * If you upgraded using Synaptic, there'll be a history about the upgraded
* * packages. Please send a copy of this list.
* * Regards,
* * Ralf
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-12-2012, 04:29 AM
Tim Krone
USB interface stopped working after update
Hey Bruno,
have you got any other soundcard enabled on your machine like the onboard chip? Try lspci | grep audio to find soundcards.
So when there are more then one card or even midi interfaces you must set a fixed card order.
Possibly you can also try gladish instead of qjackctl.
Regards
Tim
Bruno Tucunduva Ruviaro <ruviaro@stanford.edu> schrieb:
Hi,
Back to an unresolved issue I posted sometime ago. I did some more tests this week and found out the following (I did this test twice and obtained the same results in two different machines):
1) I install Ubuntu Studio 12.04 from scratch;
2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open Jack, Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all works and I get sound out. Happy!
3) I then turn off the computer and the interface. Then turn them back on;
4) I repeat the steps of #2: open jack, jack sees interface OK, I start jack, I start Hydrogen, open a Demo, and... no more sound comes out of the interface. I don't even see the meter lights anymore. Still, Jack recognizes it and starts correctly. But no sound anymore.
With this, I rephrase my original question. The problem was not a recent software
update, as I had thought: now even with a clean, fresh install of Ubuntu Studio, the interface works the first time, and after rebooting the computer, it never works again.
I've tested the audio interface on a Mac computer and it is working (in fact I bought this PreSonus recently, it's brand new). If I boot Ubuntu studio from a live CD, the interface works again.
Any ideas on how to solve this mystery?
Thank you very much for any help,
Bruno
----- Original Message -----
From: "Bruno Tucunduva Ruviaro" <ruviaro@stanford.edu>
To: ubuntu-studio-users@lists.ubuntu.com
Cc: bruviaro@scu.edu
Sent: Wednesday, September 26, 2012 11:48:08 AM
Subject: Re: USB interface stopped working after update
Hi,
I didn't use synaptic, but I copy below the contents of history.log from /var/log/apt/
The interface was working fine until 2012-09-24. After those updates it stopped working.
Thanks for any help,
On Wed, Sep 26, 2012 at 4:30 AM, <ubuntu-studio-users-request@lists.ubuntu.com> wrote:
Today's Topics:
3. USB interface stopped working after update
(Bruno Tucunduva Ruviaro)
5. Re: USB interface stopped working after update (Ralf Mardorf)
Hi,
I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu on another (also 12.04). Until a few days ago, both systems used to work fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the two laptops are no longer working with this interface. My only guess is that this was caused by some kind of software update (I usually do all required & recommended updates suggested by Ubuntu).
To be more precise, Jack still sees the USB interface as before; I am able to start jack with the PreSonus, I see all the ins and
outs in the connection window. But no sound seems to arrive in the hardware. No sound comes out. I used to see the AudioBox meters lighting up last week; they no longer light up this week. I've tested the audio interface on a Mac computer and it is working. In fact, if I boot Ubuntu studio from a live CD (that is, without any recent updates), the interface works again.
Has anything like this happened to other people this week? Any tips on how to solve the problem?
Thank you very much,
Bruno
Message: 5
Date: Wed, 26 Sep 2012 09:15:36 +0200
From: Ralf Mardorf <ralf.mardorf@alice-dsl.net>
To: Ubuntu Studio Users Help and Discussion
<ubuntu-studio-users@lists.ubuntu.com>
Subject: Re: USB interface stopped working after update
Message-ID: <1348643736.1175.17.camel@localhost.localdomain>
Content-Type: text/plain; charset="UTF-8"
If you upgraded using
Synaptic, there'll be a history about the upgraded
packages. Please send a copy of this list.
Regards,
Ralf
--
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-12-2012, 06:20 PM
Bruno Tucunduva Ruviaro
USB interface stopped working after update
Hi Tim,
Thanks for your reply. How exactly do I set a fixed order of soundcards? I read somewhere that I should change /etc/modprobe.d/alsa-base.conf -- is that really the case?
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
*** Subsystem: Toshiba America Info Systems Device ff01
*** Flags: bus master, fast devsel, latency 0, IRQ 44
*** Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-12-2012, 06:58 PM
Bruno Tucunduva Ruviaro
USB interface stopped working after update
Thanks,
I just tried that now (addressing the soundcard by name
directly -- hw:VSL), and still no sound out. Not sure it's a sound card
order problem. As you can see in the screenshot here (https://docs.google.com/open?id=0Bz9f9_VYwS1PeVdleVhvUUx5ZDg), Jack always
"recognizes" the sound card and starts without problem. But no sound
goes anywhere in the PreSonus card.
- If I switch back to the internal Intel sound card, sound comes out of the built-in speakers.
- If I pop in a Live Ubuntu Studio CD and boot from it, the PreSonus interface works just as expected, out of the box.
- If I try the PreSonus interface on a Mac, it also works.
Any other troubleshooting tips greatly appreciated... thanks!
Best,
Bruno
On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad@gmail.com> wrote:
Hi...
On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
Hi Tim,
Thanks for your reply. How exactly do I set a fixed order of soundcards?
I read somewhere that I should change /etc/modprobe.d/alsa-base.conf --
If I use HW:M1010LT or HW:Live in qjackctrl so card position doesn't matter.
--
Ubuntu-Studio-users mailing list
Ubuntu-Studio-users@lists.ubuntu.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
10-12-2012, 07:13 PM
Submarine Deckhand
USB interface stopped working after update
I understood it should be done using
the /etc/asound.conf* for all users on any machine and the hidden
config file in the user's home directory that is the equivalent of
asound.conf but for specific user. That is if you are using ALSA
On 10/12/2012 07:20 PM, Bruno Tucunduva Ruviaro wrote:
Hi Tim,
Thanks for your reply. How exactly do I set a fixed order of
soundcards? I read somewhere that I should change
/etc/modprobe.d/alsa-base.conf -- is that really the case?
USB interface stopped working after update
