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Old 04-21-2008, 05:34 AM
WaVeR
 
Default Ubuntu 8.04 problems with some DELL servers

Hi,

You need to update the firmware for your Perc RAID controllers.

I got the same error (If I remember since Feisty) but updating the
firmware solve the problem.

Regards,

Le dimanche 20 avril 2008 à 14:11 +0200, Ante Karamatic a écrit :
> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
> in DELL's firmware, I didn't report it as a bug. Never the less, I
> wanted to warn you about this.
>
> I suggest adding to release notes that upgrade of Dell RAID controller's
> firmware is needed before doing upgrade or install. More info at:
>
> http://bugzilla.kernel.org/show_bug.cgi?id=9133
>
> Take care...
>


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Old 04-21-2008, 05:34 AM
WaVeR
 
Default Ubuntu 8.04 problems with some DELL servers

Hi,

You need to update the firmware for your Perc RAID controllers.

I got the same error (If I remember since Feisty) but updating the
firmware solve the problem.

Regards,

Le dimanche 20 avril 2008 à 14:11 +0200, Ante Karamatic a écrit :
> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
> in DELL's firmware, I didn't report it as a bug. Never the less, I
> wanted to warn you about this.
>
> I suggest adding to release notes that upgrade of Dell RAID controller's
> firmware is needed before doing upgrade or install. More info at:
>
> http://bugzilla.kernel.org/show_bug.cgi?id=9133
>
> Take care...
>


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Old 04-21-2008, 05:14 PM
 
Default Ubuntu 8.04 problems with some DELL servers

>To: Ante Karamatic <ivoks@grad.hr>
>Cc: ubuntu-server@lists.ubuntu.com, ubuntu-devel@lists.ubuntu.com
>Subject: Re: Ubuntu 8.04 problems with some DELL servers

>Hi,
>
>You need to update the firmware for your Perc RAID controllers.
>
>I got the same error (If I remember since Feisty) but updating the
>firmware solve the problem.
>
>Regards,
>
>Le dimanche 20 avril 2008 à 14:11 +0200, Ante Karamatic a écrit :
>> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
>> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
>> in DELL's firmware, I didn't report it as a bug. Never the less, I
>> wanted to warn you about this.
>>
>> I suggest adding to release notes that upgrade of Dell RAID controller's
>> firmware is needed before doing upgrade or install. More info at:
>>
>> http://bugzilla.kernel.org/show_bug.cgi?id=9133
>>
>> Take care...

A brief note - I have a Poweredge 4400 with the same PERC 3/Di RAID controller, and with a back-rev BIOS (A09) and RAID firmware (2.7....) I installed Gutsy Server (32 bit) just fine.

After reading the posts regarding th PERC 3/Di RAID controller I went to Dell's website and downloaded both the BIOS and RAID firmware upgrades and loaded them on my PE4400. I updated the BIOS first (to A11), and then when I went to upgrade the RAID firmware (2.8....) I noticed in the readme.txt file that you *need* to update the BIOS first, or you may have an unbootable system (until, I assume you update the BIOS).

After updating BIOS and RAID firmware, Gutsy booted right up again, no data loss, no changes to anything, and the server is now ready for Hardy, once I get around to installing it (machine is being used for another purpose right now, I'm downlaoding 8.04 Daily now to try it out later tonight). I dont' anticipate any problems - I briefly report results either way once I test it.

Ken Hansen

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Old 04-23-2008, 09:19 AM
TJ
 
Default Ubuntu 8.04 problems with some DELL servers

On Sun, 2008-04-20 at 14:09 +0200, Ante Karamatic wrote:
> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
> in DELL's firmware, I didn't report it as a bug. Never the less, I
> wanted to warn you about this.
>
> I suggest adding to release notes that upgrade of Dell RAID controller's
> firmware is needed before doing upgrade or install. More info at:
>
> http://bugzilla.kernel.org/show_bug.cgi?id=9133
>
> Take care...

This can affect other aacraid controllers such as PERC2/QC aka Adaptec
AAC-364 aka HP NetRAID 4M.

There are other causes that make it impossible to boot unless a 2.6.25
patch is included:

See launchpad bug #214814 "BUG: soft lockup - CPU#0 stuck for 61s!"

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/214814/comments/3

This appeared to be an aacraid issue, then firmware, then ACPI then PCI
and finally back to ACPI again!

TJ.


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Old 04-23-2008, 04:47 PM
Steve Langasek
 
Default Ubuntu 8.04 problems with some DELL servers

On Sun, Apr 20, 2008 at 02:09:02PM +0200, Ante Karamatic wrote:
> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
> in DELL's firmware, I didn't report it as a bug. Never the less, I
> wanted to warn you about this.
>
> I suggest adding to release notes that upgrade of Dell RAID controller's
> firmware is needed before doing upgrade or install. More info at:
>
> http://bugzilla.kernel.org/show_bug.cgi?id=9133

Thanks, added to the release notes at
<https://wiki.ubuntu.com/HardyReleaseNotes>.

Is there an appropriate pointer to a source for the vendor firmware that we
could include here?

--
Steve Langasek Give me a lever long enough and a Free OS
Debian Developer to set it on, and I can move the world.
Ubuntu Developer http://www.debian.org/
slangasek@ubuntu.com vorlon@debian.org

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Old 04-23-2008, 04:47 PM
Steve Langasek
 
Default Ubuntu 8.04 problems with some DELL servers

On Sun, Apr 20, 2008 at 02:09:02PM +0200, Ante Karamatic wrote:
> Some DELL's Perc RAID controllers (confirmed for 3/Di on PowerEdge 1650)
> won't work with Ubuntu 8.04. Since this isn't a bug in the kernel, but
> in DELL's firmware, I didn't report it as a bug. Never the less, I
> wanted to warn you about this.
>
> I suggest adding to release notes that upgrade of Dell RAID controller's
> firmware is needed before doing upgrade or install. More info at:
>
> http://bugzilla.kernel.org/show_bug.cgi?id=9133

Thanks, added to the release notes at
<https://wiki.ubuntu.com/HardyReleaseNotes>.

Is there an appropriate pointer to a source for the vendor firmware that we
could include here?

--
Steve Langasek Give me a lever long enough and a Free OS
Debian Developer to set it on, and I can move the world.
Ubuntu Developer http://www.debian.org/
slangasek@ubuntu.com vorlon@debian.org

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Old 04-23-2008, 07:00 PM
Ante Karamatić
 
Default Ubuntu 8.04 problems with some DELL servers

On Wed, 23 Apr 2008 09:38:15 -0700
Steve Langasek <steve.langasek@canonical.com> wrote:

> Is there an appropriate pointer to a source for the vendor firmware
> that we could include here?

Dell has firmware download for individual types of servers, so there's
no general link for specific firmware, at least I didn't found it. Best
thing one can do is point users to support.dell.com :/

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Old 04-23-2008, 07:00 PM
Ante Karamatić
 
Default Ubuntu 8.04 problems with some DELL servers

On Wed, 23 Apr 2008 09:38:15 -0700
Steve Langasek <steve.langasek@canonical.com> wrote:

> Is there an appropriate pointer to a source for the vendor firmware
> that we could include here?

Dell has firmware download for individual types of servers, so there's
no general link for specific firmware, at least I didn't found it. Best
thing one can do is point users to support.dell.com :/

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