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Old 03-14-2010, 12:35 AM
Jeremy Foshee
 
Default apport appears broken in latest updates/dailies

Folks,
I'm not saying it is in-fact broken, but I have seen an inordinate
amount of bug reporters having problems reporting and/or collecting
logging for bugs.

In most cases, having the user run 'sudo apt-get install apport' has
resolved the issue, but a number of them are still having problems.

Who needs to be made aware of this?

Thanks!

~JFo


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Old 03-14-2010, 01:05 AM
Bryce Harrington
 
Default apport appears broken in latest updates/dailies

On Sat, Mar 13, 2010 at 08:35:25PM -0500, Jeremy Foshee wrote:
> Folks,
> I'm not saying it is in-fact broken, but I have seen an inordinate
> amount of bug reporters having problems reporting and/or collecting
> logging for bugs.

Got an example?

> In most cases, having the user run 'sudo apt-get install apport' has
> resolved the issue, but a number of them are still having problems.
>
> Who needs to be made aware of this?

pitti

> Thanks!
>
> ~JFo
>
>
> --
> kernel-team mailing list
> kernel-team@lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/kernel-team

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Old 03-14-2010, 06:16 AM
Jeremy Foshee
 
Default apport appears broken in latest updates/dailies

On Sat, 2010-03-13 at 18:05 -0800, Bryce Harrington wrote:
> On Sat, Mar 13, 2010 at 08:35:25PM -0500, Jeremy Foshee wrote:
> > Folks,
> > I'm not saying it is in-fact broken, but I have seen an inordinate
> > amount of bug reporters having problems reporting and/or collecting
> > logging for bugs.
>
> Got an example?

Here is a recent example of what folks have been seeing.
https://bugs.launchpad.net/bugs/408991
Comment #3.

>
> > In most cases, having the user run 'sudo apt-get install apport' has
> > resolved the issue, but a number of them are still having problems.
> >
> > Who needs to be made aware of this?
>
> pitti
>
> > Thanks!
> >
> > ~JFo
> >
> >
> > --
> > kernel-team mailing list
> > kernel-team@lists.ubuntu.com
> > https://lists.ubuntu.com/mailman/listinfo/kernel-team




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Old 03-14-2010, 09:53 AM
Andy Whitcroft
 
Default apport appears broken in latest updates/dailies

On Sun, Mar 14, 2010 at 03:16:36AM -0400, Jeremy Foshee wrote:
> On Sat, 2010-03-13 at 18:05 -0800, Bryce Harrington wrote:
> > On Sat, Mar 13, 2010 at 08:35:25PM -0500, Jeremy Foshee wrote:
> > > Folks,
> > > I'm not saying it is in-fact broken, but I have seen an inordinate
> > > amount of bug reporters having problems reporting and/or collecting
> > > logging for bugs.
> >
> > Got an example?
>
> Here is a recent example of what folks have been seeing.
> https://bugs.launchpad.net/bugs/408991
> Comment #3.

I thought the -p was no longer required on Karmic? and later? Looks
like its no longer supported. apport is supposed to self classify the
parameters these days, package or bug #.

-apw

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Old 03-14-2010, 10:15 PM
Bryce Harrington
 
Default apport appears broken in latest updates/dailies

On Sun, Mar 14, 2010 at 10:53:54AM +0000, Andy Whitcroft wrote:
> On Sun, Mar 14, 2010 at 03:16:36AM -0400, Jeremy Foshee wrote:
> > On Sat, 2010-03-13 at 18:05 -0800, Bryce Harrington wrote:
> > > On Sat, Mar 13, 2010 at 08:35:25PM -0500, Jeremy Foshee wrote:
> > > > Folks,
> > > > I'm not saying it is in-fact broken, but I have seen an inordinate
> > > > amount of bug reporters having problems reporting and/or collecting
> > > > logging for bugs.
> > >
> > > Got an example?
> >
> > Here is a recent example of what folks have been seeing.
> > https://bugs.launchpad.net/bugs/408991
> > Comment #3.
>
> I thought the -p was no longer required on Karmic? and later? Looks
> like its no longer supported. apport is supposed to self classify the
> parameters these days, package or bug #.

Pitti, probably would be a good idea even if -p is now unneeded, to
leave it supported as a depricated option for the period of one release
cycle.

(This is probably a good general rule for apport, to give time to get
docs and tools updated. I recall we went through this once before with
ubuntu-bug.)

Bryce

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Old 03-14-2010, 10:36 PM
Jeremy Foshee
 
Default apport appears broken in latest updates/dailies

On Sun, 2010-03-14 at 16:15 -0700, Bryce Harrington wrote:
> On Sun, Mar 14, 2010 at 10:53:54AM +0000, Andy Whitcroft wrote:
> > On Sun, Mar 14, 2010 at 03:16:36AM -0400, Jeremy Foshee wrote:
> > > On Sat, 2010-03-13 at 18:05 -0800, Bryce Harrington wrote:
> > > > On Sat, Mar 13, 2010 at 08:35:25PM -0500, Jeremy Foshee wrote:
> > > > > Folks,
> > > > > I'm not saying it is in-fact broken, but I have seen an inordinate
> > > > > amount of bug reporters having problems reporting and/or collecting
> > > > > logging for bugs.
> > > >
> > > > Got an example?
> > >
> > > Here is a recent example of what folks have been seeing.
> > > https://bugs.launchpad.net/bugs/408991
> > > Comment #3.
> >
> > I thought the -p was no longer required on Karmic? and later? Looks
> > like its no longer supported. apport is supposed to self classify the
> > parameters these days, package or bug #.

This has not been my understanding in Karmic, not have I seen any error
like the one being mentioned in all of the reports. we have been asking
for the command with -p and only recently began seeing these problems.

>
> Pitti, probably would be a good idea even if -p is now unneeded, to
> leave it supported as a depricated option for the period of one release
> cycle.
>
> (This is probably a good general rule for apport, to give time to get
> docs and tools updated. I recall we went through this once before with
> ubuntu-bug.)

Here is another description of behavior. This time with additional pains
it would seem.

https://bugs.launchpad.net/bugs/385372

>
> Bryce




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Old 03-15-2010, 07:02 AM
Martin Pitt
 
Default apport appears broken in latest updates/dailies

Hello all,

Bryce Harrington [2010-03-14 16:15 -0700]:
> > I thought the -p was no longer required on Karmic? and later? Looks
> > like its no longer supported. apport is supposed to self classify the
> > parameters these days, package or bug #.

Only for apport-bug, not for apport-collect.

> Pitti, probably would be a good idea even if -p is now unneeded, to
> leave it supported as a depricated option for the period of one release
> cycle.

It seems that it's just plain broken (inadvertantly). Filed as

https://bugs.launchpad.net/ubuntu/+source/apport/+bug/538944

Thanks for pointing out!

Martin

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Ubuntu Developer (www.ubuntu.com) | Debian Developer (www.debian.org)

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Old 03-16-2010, 05:40 PM
Jeremy Foshee
 
Default apport appears broken in latest updates/dailies

On Mon, 2010-03-15 at 09:02 +0100, Martin Pitt wrote:
> Hello all,
>
> Bryce Harrington [2010-03-14 16:15 -0700]:
> > > I thought the -p was no longer required on Karmic? and later? Looks
> > > like its no longer supported. apport is supposed to self classify the
> > > parameters these days, package or bug #.
>
> Only for apport-bug, not for apport-collect.
>
> > Pitti, probably would be a good idea even if -p is now unneeded, to
> > leave it supported as a depricated option for the period of one release
> > cycle.
>
> It seems that it's just plain broken (inadvertantly). Filed as
>
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/538944


Pitti,
I've just seen the following from a different bug:

"ubuntu@ubuntu:~$ apport-collect -p linux 422159
Traceback (most recent call last):
File "/usr/share/apport/apport-gtk", line 354, in <module>
app.run_argv()
File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 538, in
run_argv
return self.run_update_report()
File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 472, in
run_update_report
attachment_comment='apport information')
File
"/usr/lib/python2.6/dist-packages/apport/crashdb_impl/launchpad.py",
line 334, in update
bug.lp_save()
File "/usr/lib/pymodules/python2.6/lazr/restfulclient/resource.py",
line 638, in lp_save
URI(self.self_link), representation, headers)
File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
line 316, in patch
'PATCH', extra_headers=extra_headers)
File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
line 256, in _request
raise HTTPError(response, content)
lazr.restfulclient.errors.HTTPError: HTTP Error 412: Precondition Failed
Response headers:
---
content-length: 0
content-type: text/plain
date: Tue, 16 Mar 2010 04:08:54 GMT
server: zope.server.http (HTTP)
status: 412
vary: Cookie,Authorization,Accept
via: 1.1 wildcard.edge.launchpad.net
x-content-type-warning: guessed from content
x-powered-by: Zope (www.zope.org), Python (www.python.org)
---
Response body:
---
"

That does not seem to be the same issue as for the breakage of -p. Does
this need to be brought up with anyone else or do you recognize this
failure. The reporter indicates that his network connection seems to be
working well.

Thanks!

~JFo

> Thanks for pointing out!
>
> Martin
>




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Old 03-16-2010, 06:49 PM
Bryce Harrington
 
Default apport appears broken in latest updates/dailies

That looks more like a launchpad breakage type bug. Hard to work around
in scripts. Does it work if you re-run it a few more times?

On Tue, Mar 16, 2010 at 02:40:06PM -0400, Jeremy Foshee wrote:
> On Mon, 2010-03-15 at 09:02 +0100, Martin Pitt wrote:
> > Hello all,
> >
> > Bryce Harrington [2010-03-14 16:15 -0700]:
> > > > I thought the -p was no longer required on Karmic? and later? Looks
> > > > like its no longer supported. apport is supposed to self classify the
> > > > parameters these days, package or bug #.
> >
> > Only for apport-bug, not for apport-collect.
> >
> > > Pitti, probably would be a good idea even if -p is now unneeded, to
> > > leave it supported as a depricated option for the period of one release
> > > cycle.
> >
> > It seems that it's just plain broken (inadvertantly). Filed as
> >
> > https://bugs.launchpad.net/ubuntu/+source/apport/+bug/538944
>
>
> Pitti,
> I've just seen the following from a different bug:
>
> "ubuntu@ubuntu:~$ apport-collect -p linux 422159
> Traceback (most recent call last):
> File "/usr/share/apport/apport-gtk", line 354, in <module>
> app.run_argv()
> File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 538, in
> run_argv
> return self.run_update_report()
> File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 472, in
> run_update_report
> attachment_comment='apport information')
> File
> "/usr/lib/python2.6/dist-packages/apport/crashdb_impl/launchpad.py",
> line 334, in update
> bug.lp_save()
> File "/usr/lib/pymodules/python2.6/lazr/restfulclient/resource.py",
> line 638, in lp_save
> URI(self.self_link), representation, headers)
> File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
> line 316, in patch
> 'PATCH', extra_headers=extra_headers)
> File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
> line 256, in _request
> raise HTTPError(response, content)
> lazr.restfulclient.errors.HTTPError: HTTP Error 412: Precondition Failed
> Response headers:
> ---
> content-length: 0
> content-type: text/plain
> date: Tue, 16 Mar 2010 04:08:54 GMT
> server: zope.server.http (HTTP)
> status: 412
> vary: Cookie,Authorization,Accept
> via: 1.1 wildcard.edge.launchpad.net
> x-content-type-warning: guessed from content
> x-powered-by: Zope (www.zope.org), Python (www.python.org)
> ---
> Response body:
> ---
> "
>
> That does not seem to be the same issue as for the breakage of -p. Does
> this need to be brought up with anyone else or do you recognize this
> failure. The reporter indicates that his network connection seems to be
> working well.
>
> Thanks!
>
> ~JFo
>
> > Thanks for pointing out!
> >
> > Martin
> >
>
>

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Old 03-16-2010, 06:52 PM
Jeremy Foshee
 
Default apport appears broken in latest updates/dailies

On Tue, 2010-03-16 at 12:49 -0700, Bryce Harrington wrote:
> That looks more like a launchpad breakage type bug. Hard to work around
> in scripts. Does it work if you re-run it a few more times?

I can definitely ask. I have seen it in a different bug as well, so I
can ask more than one person to test.

~JFo

>
> On Tue, Mar 16, 2010 at 02:40:06PM -0400, Jeremy Foshee wrote:
> > On Mon, 2010-03-15 at 09:02 +0100, Martin Pitt wrote:
> > > Hello all,
> > >
> > > Bryce Harrington [2010-03-14 16:15 -0700]:
> > > > > I thought the -p was no longer required on Karmic? and later? Looks
> > > > > like its no longer supported. apport is supposed to self classify the
> > > > > parameters these days, package or bug #.
> > >
> > > Only for apport-bug, not for apport-collect.
> > >
> > > > Pitti, probably would be a good idea even if -p is now unneeded, to
> > > > leave it supported as a depricated option for the period of one release
> > > > cycle.
> > >
> > > It seems that it's just plain broken (inadvertantly). Filed as
> > >
> > > https://bugs.launchpad.net/ubuntu/+source/apport/+bug/538944
> >
> >
> > Pitti,
> > I've just seen the following from a different bug:
> >
> > "ubuntu@ubuntu:~$ apport-collect -p linux 422159
> > Traceback (most recent call last):
> > File "/usr/share/apport/apport-gtk", line 354, in <module>
> > app.run_argv()
> > File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 538, in
> > run_argv
> > return self.run_update_report()
> > File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 472, in
> > run_update_report
> > attachment_comment='apport information')
> > File
> > "/usr/lib/python2.6/dist-packages/apport/crashdb_impl/launchpad.py",
> > line 334, in update
> > bug.lp_save()
> > File "/usr/lib/pymodules/python2.6/lazr/restfulclient/resource.py",
> > line 638, in lp_save
> > URI(self.self_link), representation, headers)
> > File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
> > line 316, in patch
> > 'PATCH', extra_headers=extra_headers)
> > File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py",
> > line 256, in _request
> > raise HTTPError(response, content)
> > lazr.restfulclient.errors.HTTPError: HTTP Error 412: Precondition Failed
> > Response headers:
> > ---
> > content-length: 0
> > content-type: text/plain
> > date: Tue, 16 Mar 2010 04:08:54 GMT
> > server: zope.server.http (HTTP)
> > status: 412
> > vary: Cookie,Authorization,Accept
> > via: 1.1 wildcard.edge.launchpad.net
> > x-content-type-warning: guessed from content
> > x-powered-by: Zope (www.zope.org), Python (www.python.org)
> > ---
> > Response body:
> > ---
> > "
> >
> > That does not seem to be the same issue as for the breakage of -p. Does
> > this need to be brought up with anyone else or do you recognize this
> > failure. The reporter indicates that his network connection seems to be
> > working well.
> >
> > Thanks!
> >
> > ~JFo
> >
> > > Thanks for pointing out!
> > >
> > > Martin
> > >
> >
> >




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