Bugzilla and Trac plugins: Request for beta testers
 

Greetings, Launchpadders,

The Launchpad Bugs team needs your help!

We've recently developed Launchpad plugins for Trac and Bugzilla. The
plugins allow bidirectional communication between Launchpad and the
remote bug trackers that have them installed, and we need help testing
them. That's where you come in.

If you know of any bug tracker whose administrators may be interested in
installing the plugin for interoperating with Launchpad - or indeed if
you run such a bug tracker yourself - please email us at
feedback@launchpad.net and let us know.

You can find details on how to install the plugins and what you need to do
to get Launchpad to work with your bugtracker on the Launchpad Help wiki:

For Bugzilla: http://help.launchpad.net/Bugs/BugzillaPlugin
For Trac: http://help.launchpad.net/Bugs/TracPlugin

Installing one of the plugins means that:

* Launchpad will be able to forward bugs to upstream bug trackers that
have the plugin installed. Users of those bug trackers won't have to
check Launchpad for bugs registered against their project; they'll be
forwarded straight to the upstream tracker.

* If a bug watch is created against an upstream bug, Launchpad will
tell the upstream bug tracker which Launchpad bug is watching it.
This means that not only is there a link in Launchpad to the upstream
bug, but there's also a link in the upstream bug tracker to the
Launchpad bug.

* Launchpad will be able to import comments from upstream bugs which
are being watched in Launchpad. If you register a bug watch against
an upstream bug you'll be able to read the conversation about that
bug on Launchpad, including the comments that are made on the
upstream bug tracker.

* Launchpad will be able to push comments to upstream bugs which are
linked to a Launchpad bug, so if you add a comment on Launchpad in
reply to a comment which was imported from an upstream bug tracker,
the comment will automatically be added to the conversation on the
upstream bug tracker, too. This means that users of both Launchpad
and the upstream tracker can view the whole conversation about the
bug without leaving their preferred environments.

Thanks in advance for your help,

Graham

--
Graham Binns | PGP Key: 4DAD18FA
http://launchpad.net/~gmb

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

2008/8/24 (``-_-´´) -- Fernando <ubuntu@bugabundo.net>:
> Olá Graham e a todos.
>

Olá Fernando,

> Is anyone working with major upstreams to test this? Maybe Jorge?
> I would love to see GNOME, KDE, Mozilla (etc) implement this.
>

AIUI, Jorge did talk to the GNOME Bugzilla maintainer about this
briefly at GUADEC. Nothing concrete came out of that discussion, IIRC.
Jorge, can you elaborate on my shockingly poor memory of what you said
about that conversation?

> And maybe this can answer my other thread: can malone work wit this too? is there a flag/command to instruck LP/malone to submit upstream?

At the moment there isn't any such flag, and I don't think we need
one. If you file a bug against a project that uses an upstream tracker
that has the plugin installed, the bug will automatically be forwarded
upstream (though this functionality is not yet enabled; we want to
test that the basics - syncing and so on - work properly before we
start pushing bugs upstream).

--
Graham Binns | PGP Key: 4DAD18FA

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

2008/8/24 Graham Binns <graham@canonical.com>:
> 2008/8/24 (``-_-´´) -- Fernando <ubuntu@bugabundo.net>:
>> Olá Graham e a todos.
>>
>
> Olá Fernando,
>
>> Is anyone working with major upstreams to test this? Maybe Jorge?
>> I would love to see GNOME, KDE, Mozilla (etc) implement this.
>>
>
> AIUI, Jorge did talk to the GNOME Bugzilla maintainer about this
> briefly at GUADEC. Nothing concrete came out of that discussion, IIRC.
> Jorge, can you elaborate on my shockingly poor memory of what you said
> about that conversation?
>
>> And maybe this can answer my other thread: can malone work wit this too? is there a flag/command to instruck LP/malone to submit upstream?
>
> At the moment there isn't any such flag, and I don't think we need
> one. If you file a bug against a project that uses an upstream tracker
> that has the plugin installed, the bug will automatically be forwarded
> upstream (though this functionality is not yet enabled; we want to
> test that the basics - syncing and so on - work properly before we
> start pushing bugs upstream).

I think there are diplomatic and other issues before we start
automatically sending all our untriaged bugs upstream. I'd expect we'd
get blocked by some upstreams tbh.

Caroline

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

2008/8/25 Caroline Ford <caroline.ford.work@googlemail.com>:
> I think there are diplomatic and other issues before we start
> automatically sending all our untriaged bugs upstream. I'd expect we'd
> get blocked by some upstreams tbh.
>

Possibly. On the other hand, I think that should a bug tracker's
administrator choose to install the plugin that specifically allows
that functionality they'll have considered whether or not they
actually want bugs and comments pushed to them (with the installation
of the plugin being an implicit acceptance of receiving bugs and
comments from Launchpad).

That said, there's no reason why we couldn't add functionality to the
$bugtracker/+edit page in Launchpad to allow administrators the option
to control exactly what Launchpad forwards to them. So, something
like:

Launchpad should:
(x) Forward bugs and comments to the upstream tracker.
( ) Forward only comments to the upstream tracker.

--
Graham Binns | PGP Key: 4DAD18FA

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

2008/8/25 Graham Binns <graham@canonical.com>:
> 2008/8/25 Caroline Ford <caroline.ford.work@googlemail.com>:
>> I think there are diplomatic and other issues before we start
>> automatically sending all our untriaged bugs upstream. I'd expect we'd
>> get blocked by some upstreams tbh.
>>
>
> Possibly. On the other hand, I think that should a bug tracker's
> administrator choose to install the plugin that specifically allows
> that functionality they'll have considered whether or not they
> actually want bugs and comments pushed to them (with the installation
> of the plugin being an implicit acceptance of receiving bugs and
> comments from Launchpad).
>
> That said, there's no reason why we couldn't add functionality to the
> $bugtracker/+edit page in Launchpad to allow administrators the option
> to control exactly what Launchpad forwards to them. So, something
> like:
>
> Launchpad should:
> (x) Forward bugs and comments to the upstream tracker.
> ( ) Forward only comments to the upstream tracker.

As long as it is installed _by them_ then it is clearly their choice.
I'd presumed we were going to suddenly start emailing bugs upstream
and was waiting for the fallout.

It might be nice to allow them to only get:

bugs from their current version (or any versions of their choice)
bugs that have been triaged/confirmed

This would give them more control and would stop bugs with many
packages wrongly assigned (or the wrong package assigned) bothering
upstream.

On the version thing, i know that my upstream is only really
interested in bugs in recent versions. The version in hardy is too old
for us to be bothered with, really. We certainly don't want any older
than that.

Caroline

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

2008/8/25 Caroline Ford <caroline.ford.work@googlemail.com>:
> As long as it is installed _by them_ then it is clearly their choice.
> I'd presumed we were going to suddenly start emailing bugs upstream
> and was waiting for the fallout.

Yes, the installation of the plugin is something that has to be done
on the bugtracker's side. We won't just start spamming the upstreams;
that's the last thing we want to do.

> It might be nice to allow them to only get:
>
> bugs from their current version (or any versions of their choice)
> bugs that have been triaged/confirmed
>
> This would give them more control and would stop bugs with many
> packages wrongly assigned (or the wrong package assigned) bothering
> upstream.

Yes, I agree, that would be good functionality to add. I've filed
http://launchpad.net/bugs/260984 about this.

--
Graham Binns | PGP Key: 4DAD18FA

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users

Bugzilla and Trac plugins: Request for beta testers
 

On Sun, Aug 24, 2008 at 6:57 PM, Graham Binns <graham@canonical.com> wrote:
>> Is anyone working with major upstreams to test this? Maybe Jorge?
>> I would love to see GNOME, KDE, Mozilla (etc) implement this.
>>
>
> AIUI, Jorge did talk to the GNOME Bugzilla maintainer about this
> briefly at GUADEC. Nothing concrete came out of that discussion, IIRC.
> Jorge, can you elaborate on my shockingly poor memory of what you said
> about that conversation?

Unfortunately the GNOME bugzilla is running a highly customized 2.x
and the plugin is for 3.x and above currently. When they start
considering 3.x and resetup a development bugzilla server then I will
ask again, since this is mostly all depending on how much free time
Olav has. :D

--
Jorge Castro
jorge (at) ubuntu.com
External Project Developer Relations
Canonical Ltd.

--
launchpad-users mailing list
launchpad-users@lists.canonical.com
Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users