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Old 06-23-2012, 07:37 PM
Christian Ruppert
 
Default Bugzilla whine mail "spam"

Guys,

that was a test. I didn't expect it to write "You will get this message once a
day until you've dealt with these" so don't take it too serious. I'm sorry about
that but i just saw that *a lot* of bugs have been changed from CONFIRMED to IN_PROGRESS..
sorry.. but *that* is more than just wrong.. that is ...
If you're scared or annoyed than you should at least complain first.

You should rather try to fix bugs instead of confusing the *users* by marking
bugs as IN_PROGRESS when nobody actually works on it at all.

So again: There will be no daily Bugzilla whines and esp. no global whines!
We *may* enable it as a yearly job or so but there are no serious plans yet!

--
Regards,
Christian Ruppert
Gentoo Linux developer, Bugzilla administrator and Infrastructure member
Fingerprint: EEB1 C341 7C84 B274 6C59 F243 5EAB 0C62 B427 ABC8
 
Old 06-23-2012, 07:59 PM
Christian Ruppert
 
Default Bugzilla whine mail "spam"

On 06/23/12 at 09:37PM +0200, Christian Ruppert wrote:
> Guys,
>
> that was a test. I didn't expect it to write "You will get this message once a
> day until you've dealt with these" so don't take it too serious. I'm sorry about
> that but i just saw that *a lot* of bugs have been changed from CONFIRMED to IN_PROGRESS..
> sorry.. but *that* is more than just wrong.. that is ...
> If you're scared or annoyed than you should at least complain first.
>
> You should rather try to fix bugs instead of confusing the *users* by marking
> bugs as IN_PROGRESS when nobody actually works on it at all.
>
> So again: There will be no daily Bugzilla whines and esp. no global whines!
> We *may* enable it as a yearly job or so but there are no serious plans yet!
>
> --
> Regards,
> Christian Ruppert
> Gentoo Linux developer, Bugzilla administrator and Infrastructure member
> Fingerprint: EEB1 C341 7C84 B274 6C59 F243 5EAB 0C62 B427 ABC8

It just turned out that at least parts of that template seem to be outdated.

E.g. #3:
(3) You decide the [% terms.bug %] belongs to you, but you can't solve it
this moment. Accept the [% terms.bug %] by setting the status to
[% display_value("bug_status", "IN_PROGRESS") %].

That was actually meant for when we had the ASSIGNED status for which it would
make more sense.

Again: Don't take it too serious, if it helps to remind you that's fine but
ignore anything else.

--
Regards,
Christian Ruppert
Gentoo Linux developer, Bugzilla administrator and Infrastructure member
Fingerprint: EEB1 C341 7C84 B274 6C59 F243 5EAB 0C62 B427 ABC8
 
Old 06-23-2012, 08:33 PM
Michael Weber
 
Default Bugzilla whine mail "spam"

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On 06/23/2012 09:59 PM, Christian Ruppert wrote:
> Again: Don't take it too serious, if it helps to remind you that's
> fine but ignore anything else.

It'd be cool to exclude STABLEREQs, but I support the reminder
characteristic.

- --
Gentoo Dev
http://xmw.de/


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