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Old 12-28-2011, 11:29 AM
"Christopher A. Williams"
 
Default "Printers" vs. "Printing"...?

There's some real confusion I've noticed in F16 (also present in F15)
regarding printer setup. In the System Settings applet, there is a
section on printers which includes the ability to add printers.

...Except that applet is completely and total incapable of adding any
kind of network printer. It complains about FirewallD not running, and
several other other settings missing. If you install FirewallD, things
on F16 x64 totally break. I almost destroyed 2 different machines
yesterday because of this stupid applet.

Then there is the other "Printing" application, aka the old, tried and
true "system-config-printer" application. It's much better hidden and
not well placed (the "Other" category - really??? shouldn't this be in
"System Tools") except that you have to know it's there. This
application DOES work to let you set up both local and network printers.
It also notices several (of the same) settings not properly set, but
then offers to "fix" this for you. One mouse-click and it's done.

So why is it that the one which DOESN'T work made to be easier to find,
and to potentially screw up the machine, than the one that does work?
And why are both still there? Isn't this what we would call a usability
disaster? No...?

Chris

--

====================================
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If you don't have integrity, nothing else matters."

--Harvey Mackay


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Old 01-03-2012, 10:05 AM
Tim Waugh
 
Default "Printers" vs. "Printing"...?

On Wed, 2011-12-28 at 05:29 -0700, Christopher A. Williams wrote:
> So why is it that the one which DOESN'T work made to be easier to find,
> and to potentially screw up the machine, than the one that does work?
> And why are both still there? Isn't this what we would call a usability
> disaster? No...?

I think the "desktop" name of system-config-printer needs to be changed,
as noted here:
https://bugzilla.redhat.com/show_bug.cgi?id=732925#c10

As to why there are two such programs: well, the new GNOME one is
intended to be a simple way of easily setting up printers (i.e. no
advanced options). It's unfortunate that the network printing part of
it is not yet fully functional, as noted here:
https://bugzilla.redhat.com/show_bug.cgi?id=743694
https://bugzilla.redhat.com/show_bug.cgi?id=741480
https://bugzilla.redhat.com/show_bug.cgi?id=770646

Tim.
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