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Old 09-16-2010, 06:50 PM
Steve Blackwell
 
Default e-mail problems

I have been having some problems with my e-mail for about a week or so.
Some e-mails are not getting delivered but most are.

I contacted my ISP and they had me plug the cable modem directly to the
computer instead of through the router and the problems appear to go
away.

This makes no sense to me. If someone sending an e-mail to me gets
the mail bounced back to them with a server time out error from the ISP,
how could my router affect that? The router in question is a Linksys
e3000. I called them too but they won't talk to me with sending them $s.

Can anyone explain that or is my ISP blowing smoke?

Steve

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Old 09-16-2010, 07:07 PM
Frank Cox
 
Default e-mail problems

On Thu, 2010-09-16 at 14:50 -0400, Steve Blackwell wrote:
> This makes no sense to me. If someone sending an e-mail to me gets
> the mail bounced back to them with a server time out error from the
> ISP,
> how could my router affect that? The router in question is a Linksys
> e3000. I called them too but they won't talk to me with sending them
> $s.

Are you running your own mailserver? If not, and your email is being
handled by the ISP's mailserver and you merely run a mail client of some
kind to read your email, then what you have on your end has nothing to
do with the ISP's mailserver at all.
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Old 09-16-2010, 07:16 PM
Steve Blackwell
 
Default e-mail problems

On Thu, 16 Sep 2010 13:07:32 -0600
Frank Cox <theatre@sasktel.net> wrote:

>
> On Thu, 2010-09-16 at 14:50 -0400, Steve Blackwell wrote:
> > This makes no sense to me. If someone sending an e-mail to me gets
> > the mail bounced back to them with a server time out error from the
> > ISP,
> > how could my router affect that? The router in question is a Linksys
> > e3000. I called them too but they won't talk to me with sending them
> > $s.
>
> Are you running your own mailserver? If not, and your email is being
> handled by the ISP's mailserver and you merely run a mail client of
> some kind to read your email, then what you have on your end has
> nothing to do with the ISP's mailserver at all.

No, I'm just running the claws-mail client on this machine and my wife
is running zimbra on her Windows 7 laptop. We've both had e-mails not
arrive.
I'm struggling to explain why I appear to never have problems
when the router is taken out of the equation. How can I prove to my ISP
that it is their problem?

Steve
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