non-disclosure of infrastructure problem a management issue?
It has now been a full week since the first announcement that Fedora had
"infrastructure problems" and to stop updating systems. Since then there
has been two updates to the announcement, none of which have modified the
"don't update" advice and noen of which has been specific as to the exact
nature of the problems. At one point we received a list of servers, but
not services, which were back up and running.
The University of Bergen has 500 linux clients running Fedora. We
average one reinstall/fresh install per day, often doing quite a lot
more. Installs and reinstalls has had to stop completely, nightly updates
have stopped, and until the nature of the problem is revealed we don't
even know for certain whether it is safe for our IT staff to type admin
passwords to our (RHEL-based, for the most part) servers from these work
Sometimes unfortunate events happen beyond anyone's control. We
understand this as well as anyone. We trust the assurances that the
infrastructure team is working hard on resolving the matter and are
greatful to them for the job they do. So far nothing that has happened
with this issue has reflected poorly on them.
Sadly, the same cannot be said about the Management of the Fedora
project. Their choice of complete non-disclosure is enough to eradicate
any and all confidence that Fedora is a trustworthy platform for Linux
installations. What information they have released has been deliberately
vague and, frankly, useless. For a day or two to secure things this may
be a workable strategy. For a full week, not giving the community
participants any chance whatsoever to protect themselves from threats
indicated but not specified? This is poor management and poor judgement
and reflects very badly not only on the Fedora project but on Fedora's
RedHat sponsor as well. The issue is more than serious enough and has
gone on for more than long enough that someone higher up the scale should
have stepped in a long time ago and made sure that all relevant info was
released to the community.
We strongly encourage both the Fedora management and RedHat as a Fedora
sponsor to immediately release any and all information relating to the
current infrastructure problems.
-BT, linux client architect, University of Bergen
Bjørn Tore Sund Phone: 555-84894 Email: email@example.com
IT department VIP: 81724 Support: http://bs.uib.no
Univ. of Bergen
When in fear and when in doubt, run in circles, scream and shout.
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