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Old 11-05-2010, 07:53 PM
Michael Schwendt
 
Default ABRT (was: bugzilla bugzappers?)

On Thu, 04 Nov 2010 23:05:01 +0100, Jiri wrote:

> - if you think ABRT is not providing a good info for you packages, then
> please write me an email how to improve it

Could you please add another hurdle that tries to stop users from not
filling in the empty fields about how to reproduce a problem? Backtraces
[plus the source code] can tell a tale, but they are not always
sufficient. And a bit of background about what caused an app to
malfunction can be very helpful. Fedora users need to understand that.
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Old 11-05-2010, 08:01 PM
Orcan Ogetbil
 
Default ABRT (was: bugzilla bugzappers?)

On Fri, Nov 5, 2010 at 4:53 PM, Michael Schwendt wrote:
> On Thu, 04 Nov 2010 23:05:01 +0100, Jiri wrote:
>
>> - if you think ABRT is not providing a good info for you packages, then
>> please write me an email how to improve it
>
> Could you please add another hurdle that tries to stop users from not
> filling in the empty fields about how to reproduce a problem? Backtraces
> [plus the source code] can tell a tale, but they are not always
> sufficient. And a bit of background about what caused an app to
> malfunction can be very helpful. Fedora users need to understand that.

+1

To the above I should add, in many cases, I need the full list of
packages (with version-release) that are installed in the user's
system. Please add this too.

Thanks,
Orcan
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