What do we need from Bugzilla?
 

Les Mikesell wrote:
> Jesse Keating wrote:
>> On Thu, 2008-11-20 at 13:02 -0600, Arthur Pemberton wrote:
>>> Agreed. Which is one of the major driving factors for this
>>> questionnaire thread. I figure Bugzilla must be doing some things
>>> right.
>>
>> It's not that it's doing things right, it's just too cost prohibitive to
>> create something else to do the same things in the same predictably
>> wrong way (:
>
> That's actually pretty funny when compared to the reaction I get here to
> comments regarding API and functional changes in fedora itself.
>
> But, lots of people like trac these days.
>
trac has some good features and some bad ones too:

It's UI is poor because it hides things like "new ticket" unless you're
logged in.

It has no protection against mid-air collisions.

If you hit the back button or a link by mistake, you can't go back to
the previous page and have your painstakingly entered comment still be
there.

yadda yadda.
-Toshio

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What do we need from Bugzilla?
 

On Thu, 20 Nov 2008, Toshio Kuratomi wrote:


Les Mikesell wrote:

Jesse Keating wrote:

On Thu, 2008-11-20 at 13:02 -0600, Arthur Pemberton wrote:

Agreed. Which is one of the major driving factors for this
questionnaire thread. I figure Bugzilla must be doing some things
right.


It's not that it's doing things right, it's just too cost prohibitive to
create something else to do the same things in the same predictably
wrong way (:


That's actually pretty funny when compared to the reaction I get here to
comments regarding API and functional changes in fedora itself.

But, lots of people like trac these days.


trac has some good features and some bad ones too:

It's UI is poor because it hides things like "new ticket" unless you're
logged in.


or if you edit the perms to allow anon users to add tickets.


-sv

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What do we need from Bugzilla?
 

On Thu, Nov 20, 2008 at 12:15 PM, Seth Vidal <skvidal@fedoraproject.org> wrote:
> or if you edit the perms to allow anon users to add tickets.

i think the point was from a UI standpoint...even if you want people
to login before letting their ticket in the system..its still a good
idea to expose the new ticket button even if the new ticket button
then throws you to a login/registration screen.

-jef

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