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Old 02-08-2012, 03:39 PM
Donaldson Jeffrey
 
Default CUPS pdf filter issues with Adobe

Greetings,

We're currently running Edubuntu Lucid with CUPS 1.4.3. I have three
Canon ImageRunner 5065 Copier/Printer/Scanners that are networked for
printing. I have used multiple PPD files and I still have issues
printing PDFs. The error is always "stopped /usr/lib/cups/filter/pstopdf
failed". In fact, I have issues printing PDFs on almost all printers.
For instance a ten page PDF may print the first and last page, but
nothing in between. I have tested using Evince, and it almost always
will print (albeit slowly), but my users are used to the Adobe brand
name. Can anyone help me figure out how to get Adobe to print PDFs
correctly? Any help is appreciated! Thanks!


Regards,
Jeff Donaldson
Newark Charter School

--
Regards,
Jeff Donaldson
Data Services Manager
Newark Charter School
(302) 369-2001 ext:425
jdonaldson@ncs.k12.de.us


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Old 02-08-2012, 03:46 PM
Éric Seigne
 
Default CUPS pdf filter issues with Adobe

Le 08/02/2012 17:39, Donaldson Jeffrey a écrit :
> Greetings,
>
> We're currently running Edubuntu Lucid with CUPS 1.4.3. I have three
> Canon ImageRunner 5065 Copier/Printer/Scanners that are networked for
> printing. I have used multiple PPD files and I still have issues
> printing PDFs. The error is always "stopped
> /usr/lib/cups/filter/pstopdf failed". In fact, I have issues printing
> PDFs on almost all printers. For instance a ten page PDF may print the
> first and last page, but nothing in between. I have tested using
> Evince, and it almost always will print (albeit slowly), but my users
> are used to the Adobe brand name. Can anyone help me figure out how to
> get Adobe to print PDFs correctly? Any help is appreciated! Thanks!
>
> Regards,
> Jeff Donaldson
> Newark Charter School
>

Hello Jeffrey,
please have a look at:

* https://bugs.launchpad.net/ubuntu/+source/cairo/+bug/680628/
* https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/668800
*
https://bugs.launchpad.net/ubuntu/lucid/+source/ghostscript/+bug/691130

Thanks,
Éric

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Old 02-08-2012, 10:28 PM
Eric Seigne
 
Default CUPS pdf filter issues with Adobe

Le 08/02/2012 19:10, Donaldson Jeffrey a écrit :
> Eric,
>
> Thanks for the info. Should I just add your ppa and update poppler and
> cairo from it? I tried to follow steps in Till's comment #24, but the
> poppler package build fails at the end with error exit status 2. I
> then followed Till's directions in comment #26 and tried rebuilding
> again. Same error. Which is the best way to tackle this issue? Thanks
> again!
>
> Jeff

Hello Jeff,
you could try with ppa, i've build with #24 and #26 "solutions" in mind
... but it's not the solution for me, so i think this bug is multi-level:
- maybe poppler/cairo
- maybe ps/eps versus pcl
- maybe cups filters workflow
- maybe another one

but the result is: slow slow slow printing with LTS 10.04 :-(

In your case, ppa could be the solution, i hope so.

Éric

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RyXéo SARL | http://www.ryxeo.com
21 avenue M. et E. Dulout | tel +33 6 987 444 01
33600 Pessac - FRANCE | fax +33 9 56 606 607



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