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Old 05-31-2008, 07:26 PM
Jabka Atu
Default How to complain about slow ISP? Checked in mtr

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Dotan Cohen wrote:

> My internet connection keeps timing out. I check my connection to
> google with mtr and this is what I got:
> http://dotancohen.com/images/examples/bezeq.png
> The ISP's name is Bezeq International, so the host bezeqint is
> obviously them. Now that _I_ see that the packet loss is at their end,
> what terms do I use to complain? I am not a CS major so I don't know
> the proper terminology to describe to the script-reading monkey that
> will answer the phone that she needs to get an engineer to fix it at
> their end, because the problem is obviously there and not here. Is
> there anything else that I should check before I complain?
> Dotan Cohen
The question what is exactly the slowness you are talking about ?
You didn't mention if you are Cable or Adsl but i write about Cable.

First off all use the local hot vpn to test if you can download /
upload with speed you are paing for.

find Bezeq's servers and download and upload while having 172.20.x.x
ip (before entering the user and client.

next download some DVD from mirror.isoc.org.il (debian).
test your speed if the speed is slower then your account the problem
is with the ISP.

Try posting on www.whatsup.co.il since some of the readers are the
script writers .

> http://what-is-what.com
> http://gibberish.co.il
> א-ב-ג-ד-ה-ו-ז-ח-ט-י-ך-כ-ל-ם-מ-ן-*-ס-ע-ף-פ-ץ-צ-ק-ר-ש-ת
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?

- --
- --
Could you at least use man ?
Jabka Atu (aka mha13/Mashrom Head) || bsh83.blogspot.com
- --
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

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