Hi,

I wanted to use reportbug to report several bugs.
But when reportbug does not crash, it does not send the bug report via
email.


Could someone explain me how to configure it so that it can effectively
send the report ?


I configure it with standard, gtk2, I say yes when asked if reportbug
will often have direct internet access, I use this email adress (which
works fine with Icedove), I say I don't have any MTA, I use smtp.free.fr
as the smtp host and dagecko as the user name; no encryption, no proxy
(it is the exact same configuration that for Icedove).


When it doesn't crash after the found reported bugs, it fails to send
the email. It says server AUTH not supported by the server.


It is the same if I uncomment the last 3 options in ~/.reportbugrc.

What should I do ?

For now, I will report bugs by email.


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On Wed, Aug 15, 2012 at 8:47 AM, dAgeCKo <dagecko@free.fr> wrote:
>
> I wanted to use reportbug to report several bugs.
> But when reportbug does not crash, it does not send the bug report via
> email.
>
> Could someone explain me how to configure it so that it can effectively send
> the report ?
>
> I configure it with standard, gtk2, I say yes when asked if reportbug will
> often have direct internet access, I use this email adress (which works fine
> with Icedove), I say I don't have any MTA, I use smtp.free.fr as the smtp
> host and dagecko as the user name; no encryption, no proxy (it is the exact
> same configuration that for Icedove).
>
> When it doesn't crash after the found reported bugs, it fails to send the
> email. It says server AUTH not supported by the server.
>
> It is the same if I uncomment the last 3 options in ~/.reportbugrc.

email "email_address"
realname "name"
editor vi
mode standard
ui text
no-cc
no-check-uid
smtphost reportbug.debian.org

The above is what I use. Change the first two lines (and the third if
you don't want to use vi) and try again.


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Thanks for this. I will try it as soon as I'll get another bug, which
will come quite soon


Le 15/08/2012 15:31, Tom H a écrit :


email "email_address"
realname "name"
editor vi
mode standard
ui text
no-cc
no-check-uid
smtphost reportbug.debian.org

The above is what I use. Change the first two lines (and the third if
you don't want to use vi) and try again.





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On Wed, 15 Aug 2012 14:47:15 +0200, dAgeCKo wrote:

> I wanted to use reportbug to report several bugs. But when reportbug
> does not crash, it does not send the bug report via email.

He, I feel your pain >:-)

> Could someone explain me how to configure it so that it can effectively
> send the report ?

When you first run it, it will ask you about some configuration
parameters that you have to provide. After that, when you end a report,
it will ask you for the password to authenticate against your smtp server.

You know a report has been properly sent once you receive an ACK e-mail
from Debian BTS with a link to your bug report.

> I configure it with standard, gtk2, I say yes when asked if reportbug
> will often have direct internet access, I use this email adress (which
> works fine with Icedove), I say I don't have any MTA, I use smtp.free.fr
> as the smtp host and dagecko as the user name; no encryption, no proxy
> (it is the exact same configuration that for Icedove).

That's okay, the same goes for my Gmail e-mail address. Anyway, in Squeze
there is no question about

> When it doesn't crash after the found reported bugs, it fails to send
> the email. It says server AUTH not supported by the server.

Ah, maybe is that your e-mail server provider does not use "smtp auth"
but a different authentication method (e.g., pop3 before smtp?) :-?

> It is the same if I uncomment the last 3 options in ~/.reportbugrc.
>
> What should I do ?

Check your e-mail account setup and your e-mail server capabilities.

> For now, I will report bugs by email.

This method, although annoying, barely fails :-P

Greetings,

--
Camaleón


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El 2012-08-15 a las 17:39 +0200, dAgeCKo escribió:

(resending to the list)

> Le 15/08/2012 17:21, Camaleón a écrit :
>
>>
>> Ah, maybe is that your e-mail server provider does not use "smtp auth"
>> but a different authentication method (e.g., pop3 before smtp?) :-?
>
> I use smtp auth with Icedove. Plus the default debian smtp reportbug
> parameters also fail (this is what I said below the 3 last options of
> the rc file).

Okay... then ensure you have set the proper variables for your host:

smtphost smtp.example.com
smtpuser user@example.com
#smtppasswd your_password (if this is not set/disabled you will be prompted for
password when sending the report)

Is your e-mail server using TLS or SSL or have any other specific need
(e.g., different smtp port other that 25)?

>>> It is the same if I uncomment the last 3 options in ~/.reportbugrc.
>>>
>>> What should I do ?
>>
>> Check your e-mail account setup and your e-mail server capabilities.
>>
>>> For now, I will report bugs by email.
>>
>> This method, although annoying, barely fails :-P
>
> I'll wait and see

:-)

Greetings,

--
Camaleón


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Hi,

Dňa Wed, 15 Aug 2012 18:08:56 +0200 Camaleón <noelamac@gmail.com> napÃ*sal:

> > I use smtp auth with Icedove. Plus the default debian smtp reportbug
> > parameters also fail (this is what I said below the 3 last options of
> > the rc file).
>
> Okay... then ensure you have set the proper variables for your host:
>
> smtphost smtp.example.com
> smtpuser user@example.com
> #smtppasswd your_password (if this is not set/disabled you will be
> prompted for password when sending the report)

i am using the reportbug-ng. It was long time ago, when i set it, then i
don't remember it, but now it opens the generated mails in my MUA, then
sending (and editing) mails is pretty simple.

regards

--
Slavko
http://slavino.sk

dAgeCKo wrote:
> I wanted to use reportbug to report several bugs.
> But when reportbug does not crash, it does not send the bug report
> via email.
> ...
> I configure it with standard, gtk2,

Some time ago Camaleón and I had a huge misunderstanding concerning
reportbug. (It is in the mail archive.) Camaleón had configured it
for gtk2 and reported it as unusable due to crashes. I didn't even
know it had a gtk2 interface, always used the text interface, and
reported that it always worked solid for me. But neither of us knew
the other was talking about the different mode thinking that of course
we were both using it the same way.

In summary, probably should stay away from gtk2 mode and use only the
text mode when using reportbug.

> For now, I will report bugs by email.

That always works and is a good solution too.

Bob

On Wed, Aug 15, 2012 at 11:08 AM, dAgeCKo <dagecko@free.fr> wrote:
> Le 15/08/2012 15:31, Tom H a écrit :
>>
>> email "email_address"
>> realname "name"
>> editor vi
>> mode standard
>> ui text
>> no-cc
>> no-check-uid
>> smtphost reportbug.debian.org
>>
>> The above is what I use. Change the first two lines (and the third if
>> you don't want to use vi) and try again.
>
> Thanks for this. I will try it as soon as I'll get another bug, which will
> come quite soon

(please don't top-post)

As Bob mentioned, you're problem's more likely to have the non-text
interface rather than your ISP's smtp settings so before you try
"smtphost reportbug.debian.org" you might want to try

smtphost xxxxxx:<port>
smtpuser xxxxxx
smtppasswd xxxxxx
smtptls # if you need it


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