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Old 04-13-2008, 12:16 PM
Adam Hardy
 
Default bug tracking, especially openoffice

At this moment I have one big blind spot regarding debian, and that is the
system for bugs.


For instance, I'm trying to work out what the situation is with a bug in
openoffice.org-calc:


http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402

Now I'm laboring under the Java-developer bug tracking paradigm, where there's a
bugzilla or a Jira sitting on the net somewhere with a searchable interface and
bug reports that tell me what code is at fault and whether it's been fixed or
not, and when and for what version.


I can do bugreport emails, but I really would like to find out more about this
bug in openoffice, mainly whether it's fixed.


How do I do that - where do I look?

Thanks
Adam


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Old 04-13-2008, 04:11 PM
NN_il_Confusionario
 
Default bug tracking, especially openoffice

On Sun, Apr 13, 2008 at 01:16:37PM +0100, Adam Hardy wrote:
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402

>From that page:

Tags: moreinfo;

[snip]

Works for me.

[snip]

Of course, if we *do* find out which package is at fault we should fix
OOos dependencies, but...

Which means that the reporter and the mantainer have no idea of where
the problem could really be. In particoular, the mantainer could not
reproduce the problem.

Linkname: Debian -- Debian BTS -- developer info
URL: http://www.debian.org/Bugs/Developer#tags

--
Chi usa software non libero avvelena anche te. Digli di smettere.
Informatica=arsenico: minime dosi in rari casi patologici, altrimenti letale.
Informatica=bomba: intelligente solo per gli stupidi che ci credono.


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Old 04-13-2008, 05:34 PM
Kamaraju S Kusumanchi
 
Default bug tracking, especially openoffice

Adam Hardy wrote:
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402
>
> I can do bugreport emails, but I really would like to find out more about
> this bug in openoffice, mainly whether it's fixed.
>
> How do I do that - where do I look?

Look at the picture on the right hand side which tells you which versions of
the package have this bug (reddish ovals) and in which versions it has been
fixed (greenish rectangles). From the picture, it looks like the bug was
reported on openoffice.org/1:2.3-1.3 and presumed to be present in
openoffice.org/1:2.4.0-3

hth
raju
--
Kamaraju S Kusumanchi
http://www.people.cornell.edu/pages/kk288/
http://malayamaarutham.blogspot.com/


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Old 04-13-2008, 05:43 PM
Paul Johnson
 
Default bug tracking, especially openoffice

On Sunday 13 April 2008 05:16:37 am Adam Hardy wrote:

> How do I do that - where do I look?

Email bugnumber@bugs.debian.org?

--
Paul Johnson
baloo@ursine.ca
 
Old 04-14-2008, 09:19 AM
Adam Hardy
 
Default bug tracking, especially openoffice

Paul Johnson on 13/04/08 18:43, wrote:

On Sunday 13 April 2008 05:16:37 am Adam Hardy wrote:


How do I do that - where do I look?


Email bugnumber@bugs.debian.org?



That gives me the following reply:

<bugnumber@bugs.debian.org>

SMTP error from remote server after RCPT command:
host bugs.debian.org[140.211.166.43]:
550 unknown user

So I tried 464402@bugs.debian.org but that hasn't responded at all.


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Old 04-14-2008, 09:27 AM
Adam Hardy
 
Default bug tracking, especially openoffice

NN_il_Confusionario on 13/04/08 17:11, wrote:

On Sun, Apr 13, 2008 at 01:16:37PM +0100, Adam Hardy wrote:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402



From that page:


Tags: moreinfo;

[snip]

Works for me.

[snip]

Of course, if we *do* find out which package is at fault we should fix

OOos dependencies, but...

Which means that the reporter and the mantainer have no idea of where
the problem could really be. In particoular, the mantainer could not
reproduce the problem.

Linkname: Debian -- Debian BTS -- developer info
URL: http://www.debian.org/Bugs/Developer#tags



I don't see how you know this person is the maintainer. Are you just assuming?

I was looking for one of open forwarded pending fixed done statuses.

Regards
Adam




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Old 04-14-2008, 09:51 AM
Sven Joachim
 
Default bug tracking, especially openoffice

On 2008-04-14 11:19 +0200, Adam Hardy wrote:

> Paul Johnson on 13/04/08 18:43, wrote:
>> On Sunday 13 April 2008 05:16:37 am Adam Hardy wrote:
>>
>>> How do I do that - where do I look?
>>
>> Email bugnumber@bugs.debian.org?
>>
>
> That gives me the following reply:
>
> <bugnumber@bugs.debian.org>
>
> SMTP error from remote server after RCPT command:
> host bugs.debian.org[140.211.166.43]:
> 550 unknown user

Obviously you need to substitute the actual number of the bug, as you
have found out.

> So I tried 464402@bugs.debian.org but that hasn't responded at all.

You should retrieve a notification mail after some time (it usually
takes ~10 minutes, but may also take hours sometimes). You will
probably not receive a friendly response from the package maintainer if
you send empty messages (it just appeared on the web:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402#27).

Sven


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Old 04-14-2008, 10:17 AM
Adam Hardy
 
Default bug tracking, especially openoffice

Sven Joachim on 14/04/08 10:51, wrote:

On 2008-04-14 11:19 +0200, Adam Hardy wrote:


Paul Johnson on 13/04/08 18:43, wrote:

On Sunday 13 April 2008 05:16:37 am Adam Hardy wrote:


How do I do that - where do I look?

Email bugnumber@bugs.debian.org?


That gives me the following reply:

<bugnumber@bugs.debian.org>

SMTP error from remote server after RCPT command:
host bugs.debian.org[140.211.166.43]:
550 unknown user


Obviously you need to substitute the actual number of the bug, as you
have found out.


So I tried 464402@bugs.debian.org but that hasn't responded at all.


You should retrieve a notification mail after some time (it usually
takes ~10 minutes, but may also take hours sometimes). You will
probably not receive a friendly response from the package maintainer if
you send empty messages (it just appeared on the web:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402#27).


Oh! I thought the previous poster suggested I should email that address to
receive a status report a la majordomo mailing list commands. Sorry about that!



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Old 04-14-2008, 10:55 AM
NN_il_Confusionario
 
Default bug tracking, especially openoffice

On Mon, Apr 14, 2008 at 10:27:02AM +0100, Adam Hardy wrote:
> NN_il_Confusionario on 13/04/08 17:11, wrote:
> >On Sun, Apr 13, 2008 at 01:16:37PM +0100, Adam Hardy wrote:
> >>http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402
> > Tags: moreinfo;
> I don't see how you know this person is the maintainer. Are you just
> assuming?

I assumed that the tag moreinfo was set by a maintainer of the debian
package (I am not able to see any other reasonable possibility).

Also, check the link in that page: http://people.debian.org/~rene/

In any case,

apt-cache show openoffice.org|grep ^Maintainer
Maintainer: Debian OpenOffice Team <debian-openoffice@lists.debian.org>

Then go to the first hit in the google search

Linkname: debian-openoffice@lists.debian.org rene - Google Search
URL:
http://www.google.com/search?q=debian-openoffice@lists.debian.org+rene&btnG=Search&hl=en &ie=ISO-8859-1

--
Chi usa software non libero avvelena anche te. Digli di smettere.
Informatica=arsenico: minime dosi in rari casi patologici, altrimenti letale.
Informatica=bomba: intelligente solo per gli stupidi che ci credono.


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Old 04-14-2008, 11:44 AM
Adam Hardy
 
Default bug tracking, especially openoffice

NN_il_Confusionario on 14/04/08 11:55, wrote:

On Mon, Apr 14, 2008 at 10:27:02AM +0100, Adam Hardy wrote:

NN_il_Confusionario on 13/04/08 17:11, wrote:

On Sun, Apr 13, 2008 at 01:16:37PM +0100, Adam Hardy wrote:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=464402

Tags: moreinfo;
I don't see how you know this person is the maintainer. Are you just
assuming?


I assumed that the tag moreinfo was set by a maintainer of the debian
package (I am not able to see any other reasonable possibility).

Also, check the link in that page: http://people.debian.org/~rene/

In any case,

apt-cache show openoffice.org|grep ^Maintainer
Maintainer: Debian OpenOffice Team <debian-openoffice@lists.debian.org>

Then go to the first hit in the google search

Linkname: debian-openoffice@lists.debian.org rene - Google Search
URL:
http://www.google.com/search?q=debian-openoffice@lists.debian.org+rene&btnG=Search&hl=en &ie=ISO-8859-1


Sorry I didn't mean to give the impression that I'm helpless. My main line of
inquiry is actually to find out how to ascertain all this stuff myself with the
ease that I'm used to from many other software that have web-based issue
trackers. I guess in this case, putting that data into a field on the bug report
is a nice-to-have for the future.



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