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Old 03-04-2012, 12:48 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

Hi

I have this bug when trying to install security updates (in update
manager), and when trying to install mon-apache-server (with
apt-get-install):
"
Error retrieving bug reports from the server with the following error
message:
W: HTTPClient::KeepAliveDisconnected
It could be because your network is down, or because of broken proxy
servers, or the BTS server itself is down. Check network configuration
and try again
"

This problem is recent, didn't have it until few days ago...

This is happening in my squeeze install on macbook pro 3.1.

The debian bug reporting web page recommends to use this mailing list to
determine which package I should report the bug to...

Thanks in advance!

Pier


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Old 03-04-2012, 01:11 PM
Camaleón
 
Default Bug in both update manager and in apt-get

On Sun, 04 Mar 2012 10:48:14 -0300, pierpaolo pilla wrote:

> I have this bug when trying to install security updates (in update
> manager), and when trying to install mon-apache-server (with
> apt-get-install):
> "
> Error retrieving bug reports from the server with the following error
> message:
> W: HTTPClient::KeepAliveDisconnected
> It could be because your network is down, or because of broken proxy
> servers, or the BTS server itself is down. Check network configuration
> and try again
> "
>
> This problem is recent, didn't have it until few days ago...

(...)

To me looks like a transient error on the client side -that's you ;-)-
and some sort of proxy-cache your ISP (or you) is using in between.

I would retry later to check if the error is already gone.

Greetings,

--
Camaleón


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Old 03-04-2012, 04:01 PM
"Selim T. Erdogan"
 
Default Bug in both update manager and in apt-get

pierpaolo pilla, 4.03.2012:
> Hi
>
> I have this bug when trying to install security updates (in update
> manager), and when trying to install mon-apache-server (with
> apt-get-install):
> "
> Error retrieving bug reports from the server with the following error
> message:
> W: HTTPClient::KeepAliveDisconnected
> It could be because your network is down, or because of broken proxy
> servers, or the BTS server itself is down. Check network configuration
> and try again
> "

Sounds like it can't access the bug reports for the packages to be
installed. I run sid and have apt-listbugs installed too, to check for
any important bugs before I upgrade. When it can't access the list of
bugs, it still gives me the chance to continue the installation. Is it
at least giving you that chance?


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Old 03-04-2012, 04:55 PM
hvw59601
 
Default Bug in both update manager and in apt-get

pierpaolo pilla wrote:

Hi

I have this bug when trying to install security updates (in update
manager), and when trying to install mon-apache-server (with
apt-get-install):
"
Error retrieving bug reports from the server with the following error
message:
W: HTTPClient::KeepAliveDisconnected
It could be because your network is down, or because of broken proxy
servers, or the BTS server itself is down. Check network configuration
and try again
"


<snip>
I get that more or less all the time in Sid. But when I then repeat the
apt-get install command it goes ahead and does it.


I only get that with apt-listbugs.

Hugo


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Old 03-05-2012, 02:44 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

Many thanks Camaleon.

Very much likely it's me, I'm a newbie ;-)
This is not transient as I've been trying daily for the past few days.
Also, apt-get install works with some application, but doesn't with
others.
I am on a temporary accommodation at the moment, with wireless only
access to internet. As you said, it could be them.

Pier


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Old 03-05-2012, 02:48 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

Unfortunately not. It only gives me a chance to try again retrieving
bug reports.



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Old 03-05-2012, 02:50 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

Unfortunately in my case it consistently stops at the same point: not
able to retrieve bug reports...


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Old 03-06-2012, 01:45 PM
Camaleón
 
Default Bug in both update manager and in apt-get

On Mon, 05 Mar 2012 12:44:39 -0300, pierpaolo pilla wrote:

> Many thanks Camaleon.
>
> Very much likely it's me, I'm a newbie ;-) This is not transient as I've
> been trying daily for the past few days. Also, apt-get install works
> with some application, but doesn't with others.
> I am on a temporary accommodation at the moment, with wireless only
> access to internet. As you said, it could be them.

Can you try to use a different Internet connection?

That is, if you have a secondary router attached to another ISP, or a
dial-up modem or have the chance to get through another network facility
(e.g., a wifi AP), try it. My guess is that there is some sort of proxy-
cache between your computer and the Internet coming from your ISP.

Greetings,

--
Camaleón


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Old 03-07-2012, 01:12 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

> I only get that with apt-listbugs.
>
> Hugo
>
>

Hi Hugo

Actually I have tried apt-listbugs:
"
root@pier:/home/pier# apt-listbugs list mono-apache-server
Reading package fields... Done
Reading package status... Done
Retrieving bug reports... Done
Parsing Found/Fixed information... Done
"
It seems to work fine, but when I try to install the package I get the
same error above...

I hope this is due to the current ISP I'm using. Hopefully in about a
week's time I'll move to my new flat and try again. If this is not
resolved by then, I'll let the mailinglist know.

Thanks

Pier


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Old 03-07-2012, 01:28 PM
pierpaolo pilla
 
Default Bug in both update manager and in apt-get

Hi Camaleon

Apologies for my late reply, I would expect for any reply to my original
post to reach my mailbox, but it doesn't...

As I replied to Hugo, I have tried:
"
root@pier:/home/pier# apt-listbugs list mono-apache-server
Reading package fields... Done
Reading package status... Done
Retrieving bug reports... Done
Parsing Found/Fixed information... Done
"
It seems to work fine, but when I try to install the package I get the
same error above...

This seems to me that the problem is not in accessing the bug reports
otherwise the apt-listbugs command would fail too. Right?

I'll hopefully have a chance to try another ISP in a week's time or so,
moving to my new flat (in Brasilia by the way) is taking longer than
expected.

Will keep you posted, thanks again.

Pier


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