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Old 04-21-2010, 01:24 AM
Bernard
 
Default problem with USB external hard disk My Book 1110

Hi to Everyone !

I had 3 external usb disks for savings. None of them refused to operate
under Debian Linux, indeed they worked 'out of the box', even though
Linux was not mentioned as a compatible system in the notices.


Today, since my above mentioned drives have no more space available, I
have purchased another such device. It is a 'My Book 1110' from Western
Digitals. It is supposed to manage 1 TB of data. But, so far, I have not
been able to get it to work on my Linux. If I plug it in to an usb slot,
GNOME displays a message saying that it can't mount the device, since it
is of an unknown filesystem. This being stated, I can still see some
files and directory, the PDF manual for instance, is available. But what
appears is small in size, far from 1 TB, and it is R/O (read only). It
mounts on /dev/sr0.


#cat /proc/scsi/scsi
shows that it appears on 3 devices :

scsi2, ch0, id0, lun0 => My Book 1110
scsi2, ch0, id0, lun1 => virtual CD 1110
scsi2, ch0, id0, lun2 => SES device

'df' gives this, besides the usual lines :

/dev/sr0 Media/WD Smartware 629128k occupied, 0k free

#mkfs /dev/sr0 says that the device is R/O

#fdisk says : "sector size 2048 (not 512). Unable to write /dev/sr0 -
will not be able to write the partition table


Could someone suggest something to try, in an attempt to get that system
to be ext2 formated and to operate under my Linux ?





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Old 04-21-2010, 03:02 AM
Stan Hoeppner
 
Default problem with USB external hard disk My Book 1110

Bernard put forth on 4/20/2010 8:24 PM:
> Hi to Everyone !
>
> I had 3 external usb disks for savings. None of them refused to operate
> under Debian Linux, indeed they worked 'out of the box', even though
> Linux was not mentioned as a compatible system in the notices.

<snip>

> Could someone suggest something to try, in an attempt to get that system
> to be ext2 formated and to operate under my Linux ?

Look in the list archive. This was covered recently, within the past few
weeks.

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Old 04-21-2010, 04:16 AM
Paul E Condon
 
Default problem with USB external hard disk My Book 1110

I was OP on the recent thread. Use my name in search. Also look
for mention of U3. U3 is an emerging software technology for making
part of a hard disk appear to be a CD. If you want to get rid of
this feature you must download some software from WD site. They
don't have support for Linux, but this software is available in
both Windows and Mac versions. I hesitate to offer specific advice.
There are so many gotchas, and so many ways around the gotchas that
depend on your specific situation.

Keep posting. I hope I can help, I surely will try.


On 20100421_032426, Bernard wrote:
> Hi to Everyone !
>
> I had 3 external usb disks for savings. None of them refused to
> operate under Debian Linux, indeed they worked 'out of the box', even
> though Linux was not mentioned as a compatible system in the notices.
>
> Today, since my above mentioned drives have no more space available,
> I have purchased another such device. It is a 'My Book 1110' from
> Western Digitals. It is supposed to manage 1 TB of data. But, so far,
> I have not been able to get it to work on my Linux. If I plug it in
> to an usb slot, GNOME displays a message saying that it can't mount
> the device, since it is of an unknown filesystem. This being stated,
> I can still see some files and directory, the PDF manual for
> instance, is available. But what appears is small in size, far from 1
> TB, and it is R/O (read only). It mounts on /dev/sr0.
>
> #cat /proc/scsi/scsi
> shows that it appears on 3 devices :
>
> scsi2, ch0, id0, lun0 => My Book 1110
> scsi2, ch0, id0, lun1 => virtual CD 1110
> scsi2, ch0, id0, lun2 => SES device
>
> 'df' gives this, besides the usual lines :
>
> /dev/sr0 Media/WD Smartware 629128k occupied, 0k free
>
> #mkfs /dev/sr0 says that the device is R/O
>
> #fdisk says : "sector size 2048 (not 512). Unable to write /dev/sr0 -
> will not be able to write the partition table
>
> Could someone suggest something to try, in an attempt to get that
> system to be ext2 formated and to operate under my Linux ?
>
>
>
>
> --
> To UNSUBSCRIBE, email to debian-user-REQUEST@lists.debian.org with a
> subject of "unsubscribe". Trouble? Contact
> listmaster@lists.debian.org
> Archive: http://lists.debian.org/4BCE53CA.5010702@teaser.fr
>

--
Paul E Condon
pecondon@mesanetworks.net


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Old 04-21-2010, 10:00 AM
Bernard
 
Default problem with USB external hard disk My Book 1110

Thanks for your reply. I did carry a search on the list, which lead me
to 'u3-tools' for Linux, downloadable from sourceforge. It is an alpha
testing program, which I ought to compile on my system. I will look it
up more in details this afternoon. I don't really care that much if it
renders my 'My Book' unusable, since I would then return it to where I
bought it yesterday, but I would have to be sure that no damage can be
done to my own system.


I am very reluctant to try some Windows software from WD. I do have a
Windows XP partition on my system, but I must reboot to access it, and I
have found that any reboot has become a risky operation here - I may
have a hardware problem, and this is why I need some more storage space
to backup my system prior to checkup and repair. Last time I have
shutdown must be a week ago or so ; it took 4 or 5 attempts to restart,
various hardware error messages displaying most times, about
overclocking that was not supported, even though I had never requested
any overclocking or any other hardware config change for that matter. I
wonder about viruses, that would be the first time for me on Linux ; I
will mention this in another thread.


As for 'u-tools', I will let you know what result I get

Paul E Condon wrote:

I was OP on the recent thread. Use my name in search. Also look
for mention of U3. U3 is an emerging software technology for making
part of a hard disk appear to be a CD. If you want to get rid of
this feature you must download some software from WD site. They
don't have support for Linux, but this software is available in
both Windows and Mac versions. I hesitate to offer specific advice.
There are so many gotchas, and so many ways around the gotchas that
depend on your specific situation.

Keep posting. I hope I can help, I surely will try.


On 20100421_032426, Bernard wrote:


Hi to Everyone !

I had 3 external usb disks for savings. None of them refused to
operate under Debian Linux, indeed they worked 'out of the box', even
though Linux was not mentioned as a compatible system in the notices.

Today, since my above mentioned drives have no more space available,
I have purchased another such device. It is a 'My Book 1110' from
Western Digitals. It is supposed to manage 1 TB of data. But, so far,
I have not been able to get it to work on my Linux. If I plug it in
to an usb slot, GNOME displays a message saying that it can't mount
the device, since it is of an unknown filesystem. This being stated,
I can still see some files and directory, the PDF manual for
instance, is available. But what appears is small in size, far from 1
TB, and it is R/O (read only). It mounts on /dev/sr0.

#cat /proc/scsi/scsi
shows that it appears on 3 devices :

scsi2, ch0, id0, lun0 => My Book 1110
scsi2, ch0, id0, lun1 => virtual CD 1110
scsi2, ch0, id0, lun2 => SES device

'df' gives this, besides the usual lines :

/dev/sr0 Media/WD Smartware 629128k occupied, 0k free

#mkfs /dev/sr0 says that the device is R/O

#fdisk says : "sector size 2048 (not 512). Unable to write /dev/sr0 -
will not be able to write the partition table

Could someone suggest something to try, in an attempt to get that
system to be ext2 formated and to operate under my Linux ?




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listmaster@lists.debian.org
Archive: http://lists.debian.org/4BCE53CA.5010702@teaser.fr








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Old 04-21-2010, 12:14 PM
Virgo Pärna
 
Default problem with USB external hard disk My Book 1110

On Wed, 21 Apr 2010 03:24:26 +0200, Bernard <bdebreil@teaser.fr> wrote:
> #fdisk says : "sector size 2048 (not 512). Unable to write /dev/sr0 -
> will not be able to write the partition table
>

When you run dmesg, what does it say about this drive?

--
Virgo Pärna
virgo.parna@mail.ee


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Old 04-21-2010, 12:46 PM
Bernard
 
Default problem with USB external hard disk My Book 1110

Adding something to my recent post underneath quoted :

I have now installed u3-tool and tested it.

At first, I had to check which devices were concerned. Plugging /
unplugging my 'My Book' into a USB slot, activates/deactivates :


/dev/sr0
/dev/sg2
/dev/sg3
/dev/sg4

I can also see /dev/sg0 and /dev/sg1 which timestamps says that they
date back from yesterday (likely at the time when I last restarted my
PC), but they don't seem to be affected by the plugging/unplugging of my
'My Book'


The options offered by 'u3-tool' are as follow :

Options:
-c Change password
-d Disable device security
-D Dump all raw info(for debug)
-e Enable device security
-h Print this help message
-i Display device info
-l <cd image> Load CD image into device
-p <cd size> Repartition device
-R Reset device security, destroying private data
-u Unlock device
-v Use verbose output
-V Print version information

If I type:
./u3-tool -(any option) /dev/sr0, I get: 'Error opening device:
Read-only file system'


If I try sg2, sg3... I get this :

./u3-tool -c /dev/sg2, I get
'Enter Password: '

same result with other options. Nothing weird to have to first enter the
current password prior to changing it to a new one, problem is that I
don't know which is the original one. I've read relevant text on the
manual : you first need to setup a password during the MSWIN Install
process ! At start there probably is an internal password that is setup
at the factory, which original password the install program knows. I
have tested 'root', and 'admin', but that failed.


And, as previously stated, I am very reluctant to - once more - attempt
rebooting my system on my Windows partition, since I am not sure whether
the reboot will operate or if I can't restart until my PC has gone
through a hardware repair ; in any case, I've already tried that
yesterday, and the Windows install had FAILED ! (it said that I first
had to upgrade whatever things or files which names I forgot). A quick
Google search showed that a lot of people have reported problems
installing a WD 'My Book' on some Windows versions.



Bernard wrote:
Thanks for your reply. I did carry a search on the list, which lead me
to 'u3-tools' for Linux, downloadable from sourceforge. It is an alpha
testing program, which I ought to compile on my system. I will look it
up more in details this afternoon. I don't really care that much if it
renders my 'My Book' unusable, since I would then return it to where I
bought it yesterday, but I would have to be sure that no damage can be
done to my own system.


I am very reluctant to try some Windows software from WD. I do have a
Windows XP partition on my system, but I must reboot to access it, and
I have found that any reboot has become a risky operation here - I may
have a hardware problem, and this is why I need some more storage
space to backup my system prior to checkup and repair. Last time I
have shutdown must be a week ago or so ; it took 4 or 5 attempts to
restart, various hardware error messages displaying most times, about
overclocking that was not supported, even though I had never requested
any overclocking or any other hardware config change for that matter.
I wonder about viruses, that would be the first time for me on Linux ;
I will mention this in another thread.


As for 'u-tools', I will let you know what result I get

Paul E Condon wrote:

I was OP on the recent thread. Use my name in search. Also look
for mention of U3. U3 is an emerging software technology for making
part of a hard disk appear to be a CD. If you want to get rid of
this feature you must download some software from WD site. They
don't have support for Linux, but this software is available in
both Windows and Mac versions. I hesitate to offer specific advice.
There are so many gotchas, and so many ways around the gotchas that
depend on your specific situation.

Keep posting. I hope I can help, I surely will try.


On 20100421_032426, Bernard wrote:

Hi to Everyone !

I had 3 external usb disks for savings. None of them refused to
operate under Debian Linux, indeed they worked 'out of the box', even
though Linux was not mentioned as a compatible system in the notices.

Today, since my above mentioned drives have no more space available,
I have purchased another such device. It is a 'My Book 1110' from
Western Digitals. It is supposed to manage 1 TB of data. But, so far,
I have not been able to get it to work on my Linux. If I plug it in
to an usb slot, GNOME displays a message saying that it can't mount
the device, since it is of an unknown filesystem. This being stated,
I can still see some files and directory, the PDF manual for
instance, is available. But what appears is small in size, far from 1
TB, and it is R/O (read only). It mounts on /dev/sr0.

#cat /proc/scsi/scsi
shows that it appears on 3 devices :

scsi2, ch0, id0, lun0 => My Book 1110
scsi2, ch0, id0, lun1 => virtual CD 1110
scsi2, ch0, id0, lun2 => SES device

'df' gives this, besides the usual lines :

/dev/sr0 Media/WD Smartware 629128k occupied, 0k free

#mkfs /dev/sr0 says that the device is R/O

#fdisk says : "sector size 2048 (not 512). Unable to write /dev/sr0 -
will not be able to write the partition table

Could someone suggest something to try, in an attempt to get that
system to be ext2 formated and to operate under my Linux ?




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Archive: http://lists.debian.org/4BCE53CA.5010702@teaser.fr









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