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Christopher Judd 10-03-2008 08:24 PM

Trouble with USB printer - solved
Hi, Florian et al.,

I just found your reply (below) on the mailing list archive; for some
reason it was not delivered here. It gave me a good enough clue to fix
the problem. The output of ls -l /etc/cups/ppd/ was

-rw-r--r-- 1 root root 23077 2008-09-09 09:07 Laserjet1600.ppd
-rw-r--r-- 1 root lp 68634 2007-06-14 20:26 Phaser6300N.ppd

When I chowned the Laserjet ppd root.lp and restarted cups the printer
worked again. Thanks!


> Did you restart CUPS after the upgrade?

> Did you try to reinstall the driver for that printer? CUPS copies the
> relevant PPD file to /etc/cups/ppd/ when a printer is installed; this
> copy is not automatically upgraded when you get a newer version of
> that PPD with a newer version of CUPS. Usually it is enough to start
> your CUPS configuration frontend of choice, select the printer and
> then choose the same driver again from the menu of options (the > >
> model/driver name can change slightly with a CUPS upgrade). After you
> have done this, check the dates in /etc/cups/ppd/ to make sure the
> file has really been updated and restart CUPS. If it still does not
> work after that then you should probably file a bug report.

| Christopher Judd, Ph. D. |
| Research Scientist III |
| NYS Dept. of Health |
| Wadsworth Center - ESP |
| P. O. Box 509 518 486-7829 |
| Albany, NY 12201-0509 |

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