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Old 08-27-2011, 12:34 PM
Niels Thykier
 
Default Bug#639462: linux-image: unable to access (some) USB disks

Package: linux-2.6
Severity: minor

Hi

I had a USB disk that used to work (I think back in Squeeze); "suddenly"
it no longer got a device and I could not use it. It was not super
important, so I did not file the report back then.

On my laptop I see the following in my dmesg log:

""" (3.0.0-1-686-pae)
[ 3865.900092] usb 1-1: new high speed USB device number 8 using ehci_hcd
[ 3866.033178] usb 1-1: config 1 has an invalid interface number: 2 but max is 1
[ 3866.033187] usb 1-1: config 1 has no interface number 1
[ 3866.034295] usb 1-1: New USB device found, idVendor=04b4, idProduct=6830
[ 3866.034302] usb 1-1: New USB device strings: Mfr=0, Product=83, SerialNumber=70
[ 3866.034307] usb 1-1: Product: Cypress AT2LP RC58
[ 3866.034312] usb 1-1: SerialNumber: M00000000000
[ 3866.035199] scsi9 : usb-storage 1-1:1.0
[ 3866.037076] generic-usb 0003:04B4:6830.0006: hiddev0,hidraw2: USB HID v1.10 Device [Cypress AT2LP RC58] on usb-0000:00:1d.7-1/input2
[ 3888.144064] usb 1-1: reset high speed USB device number 8 using ehci_hcd
[ 3909.136069] usb 1-1: reset high speed USB device number 8 using ehci_hcd
"""

The "reset high speed USB device" keeps repeating until I unplug (or unpower) the
USB device. On my newer home PC I see a slightly different message:

""" (3.0.0-1-amd64)
[ 51.874852] usb 1-1: new high speed USB device number 3 using ehci_hcd
[ 52.007827] usb 1-1: config 1 has an invalid interface number: 2 but max is 1
[ 52.008210] usb 1-1: config 1 has no interface number 1
[ 52.009948] usb 1-1: New USB device found, idVendor=04b4, idProduct=6830
[ 52.010335] usb 1-1: New USB device strings: Mfr=0, Product=83, SerialNumber=70
[ 52.010919] usb 1-1: Product: Cypress AT2LP RC58
[ 52.011596] usb 1-1: SerialNumber: M00000000000
[ 52.012790] scsi16 : usb-storage 1-1:1.0
[ 52.013838] ums-cypress: probe of 1-1:1.2 failed with error -5
[ 52.015651] generic-usb 0003:04B4:6830.0002: hiddev0,hidraw0: USB HID v1.10 Device [Cypress AT2LP RC58] on usb-0000:00:1a.7-1/input2
[ 74.071858] usb 1-1: reset high speed USB device number 3 using ehci_hcd
[ 76.599841] usb 1-1: USB disconnect, device number 3
"""

Last I checked I could mount USBpens and another USB disk (from a different
vendor).

~Niels

-- System Information:
Debian Release: wheezy/sid
APT prefers testing
APT policy: (990, 'testing'), (500, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=en_DK.UTF-8, LC_CTYPE=en_DK.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash



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Old 08-27-2011, 12:39 PM
Niels Thykier
 
Default Bug#639462: linux-image: unable to access (some) USB disks

On 2011-08-27 14:34, Niels Thykier wrote:
> Package: linux-2.6
> Severity: minor
>
> Hi
>
> I had a USB disk that used to work (I think back in Squeeze); "suddenly"
> it no longer got a device and I could not use it. It was not super
> important, so I did not file the report back then.
>
> On my laptop I see the following in my dmesg log:
>
> """ (3.0.0-1-686-pae)
> [ 3865.900092] usb 1-1: new high speed USB device number 8 using ehci_hcd
> [ 3866.033178] usb 1-1: config 1 has an invalid interface number: 2 but max is 1
> [ 3866.033187] usb 1-1: config 1 has no interface number 1
> [ 3866.034295] usb 1-1: New USB device found, idVendor=04b4, idProduct=6830
> [ 3866.034302] usb 1-1: New USB device strings: Mfr=0, Product=83, SerialNumber=70
> [ 3866.034307] usb 1-1: Product: Cypress AT2LP RC58
> [ 3866.034312] usb 1-1: SerialNumber: M00000000000
> [ 3866.035199] scsi9 : usb-storage 1-1:1.0
> [ 3866.037076] generic-usb 0003:04B4:6830.0006: hiddev0,hidraw2: USB HID v1.10 Device [Cypress AT2LP RC58] on usb-0000:00:1d.7-1/input2
> [ 3888.144064] usb 1-1: reset high speed USB device number 8 using ehci_hcd
> [ 3909.136069] usb 1-1: reset high speed USB device number 8 using ehci_hcd
> """
>
> The "reset high speed USB device" keeps repeating until I unplug (or unpower) the
> USB device. On my newer home PC I see a slightly different message:
>
> """ (3.0.0-1-amd64)
> [ 51.874852] usb 1-1: new high speed USB device number 3 using ehci_hcd
> [ 52.007827] usb 1-1: config 1 has an invalid interface number: 2 but max is 1
> [ 52.008210] usb 1-1: config 1 has no interface number 1
> [ 52.009948] usb 1-1: New USB device found, idVendor=04b4, idProduct=6830
> [ 52.010335] usb 1-1: New USB device strings: Mfr=0, Product=83, SerialNumber=70
> [ 52.010919] usb 1-1: Product: Cypress AT2LP RC58
> [ 52.011596] usb 1-1: SerialNumber: M00000000000
> [ 52.012790] scsi16 : usb-storage 1-1:1.0
> [ 52.013838] ums-cypress: probe of 1-1:1.2 failed with error -5
> [ 52.015651] generic-usb 0003:04B4:6830.0002: hiddev0,hidraw0: USB HID v1.10 Device [Cypress AT2LP RC58] on usb-0000:00:1a.7-1/input2
> [ 74.071858] usb 1-1: reset high speed USB device number 3 using ehci_hcd
> [ 76.599841] usb 1-1: USB disconnect, device number 3
> """
>
> Last I checked I could mount USBpens and another USB disk (from a different
> vendor).
>
> ~Niels
>
> [...]

Not sure if it is relevant; but the dmesg calls it a "Cypress", but the
device says "Packard Bell" is the vendor.

~Niels




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Old 08-27-2011, 06:12 PM
Jonathan Nieder
 
Default Bug#639462: linux-image: unable to access (some) USB disks

Hi,

Niels Thykier wrote:

> I had a USB disk that used to work (I think back in Squeeze); "suddenly"
> it no longer got a device and I could not use it. It was not super
> important, so I did not file the report back then.

Weird. I don't see many potentially relevant recent changes upstream,
but there is v3.1-rc1~234^2 (EHCI: fix direction handling for
interrupt data toggles, 2011-07-19).

If you get a chance to test v3.1-rc3 or later and report back, that
would be excellent. If it doesn't work, please report this upstream
at http://bugzilla.kernel.org/, product Drivers, component USB, and
let us know the bug number so we can track it.

Thanks,
Jonathan



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Old 08-28-2011, 08:59 AM
Niels Thykier
 
Default Bug#639462: linux-image: unable to access (some) USB disks

On 2011-08-27 20:12, Jonathan Nieder wrote:
> Hi,
>
> Niels Thykier wrote:
>
>> I had a USB disk that used to work (I think back in Squeeze); "suddenly"
>> it no longer got a device and I could not use it. It was not super
>> important, so I did not file the report back then.
>
> Weird. I don't see many potentially relevant recent changes upstream,
> but there is v3.1-rc1~234^2 (EHCI: fix direction handling for
> interrupt data toggles, 2011-07-19).

If I understand the Debian changelog correctly, that commit should be a
part of 3.0.0-2/3.0.0-3 (currently in sid)? Given its high urgency I
will probably wait for it to reach testing.
I will get back to you once I have tested it.

>
> If you get a chance to test v3.1-rc3 or later and report back, that
> would be excellent. If it doesn't work, please report this upstream
> at http://bugzilla.kernel.org/, product Drivers, component USB, and
> let us know the bug number so we can track it.
>

Is there anything beyond the dmesg log snippets I should include in such
a report?

> Thanks,
> Jonathan

Thanks for looking at this,
~Niels




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Old 08-28-2011, 09:54 AM
Jonathan Nieder
 
Default Bug#639462: linux-image: unable to access (some) USB disks

Hi Niels,

Niels Thykier wrote:
> On 2011-08-27 20:12, Jonathan Nieder wrote:

>> Weird. I don't see many potentially relevant recent changes upstream,
>> but there is v3.1-rc1~234^2 (EHCI: fix direction handling for
>> interrupt data toggles, 2011-07-19).
>
> If I understand the Debian changelog correctly, that commit should be a
> part of 3.0.0-2/3.0.0-3 (currently in sid)?

I don't believe the commit is part of sid yet.

[...]
>> If you get a chance to test v3.1-rc3 or later and report back, that
>> would be excellent. If it doesn't work, please report this upstream
>> at http://bugzilla.kernel.org/, product Drivers, component USB, and
>> let us know the bug number so we can track it.
>
> Is there anything beyond the dmesg log snippets I should include in such
> a report?

Full "dmesg" output including boot-up, "lsusb -v" output, and the
version number of a kernel that did not exhibit the problem would also
be useful.

Thanks,
Jonathan



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Old 08-28-2011, 10:07 AM
Niels Thykier
 
Default Bug#639462: linux-image: unable to access (some) USB disks

On 2011-08-28 11:54, Jonathan Nieder wrote:
> Hi Niels,
>
> Niels Thykier wrote:
>> On 2011-08-27 20:12, Jonathan Nieder wrote:
>
>>> Weird. I don't see many potentially relevant recent changes upstream,
>>> but there is v3.1-rc1~234^2 (EHCI: fix direction handling for
>>> interrupt data toggles, 2011-07-19).
>>
>> If I understand the Debian changelog correctly, that commit should be a
>> part of 3.0.0-2/3.0.0-3 (currently in sid)?
>
> I don't believe the commit is part of sid yet.
>

Really? It seems to be listed in [1], which is listed in the
debian/3.0.0-2 entry (under [ maximilian attems ]). Anyhow being the
impatient person I am, I installed 3.0.0-3 on my desktop and it does not
seem to fix it.

[1] http://www.kernel.org/pub/linux/kernel/v3.0/ChangeLog-3.0.1

> [...]
>>> If you get a chance to test v3.1-rc3 or later and report back, that
>>> would be excellent. If it doesn't work, please report this upstream
>>> at http://bugzilla.kernel.org/, product Drivers, component USB, and
>>> let us know the bug number so we can track it.
>>
>> Is there anything beyond the dmesg log snippets I should include in such
>> a report?
>
> Full "dmesg" output including boot-up, "lsusb -v" output, and the
> version number of a kernel that did not exhibit the problem would also
> be useful.
>
> Thanks,
> Jonathan

If the above mentioned commit is not in the sid kernel, then I would
like to wait until it is available before submitting the report
upstream. I suspect upstream would probably ask me to test it.

~Niels




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Old 08-28-2011, 10:19 AM
Jonathan Nieder
 
Default Bug#639462: linux-image: unable to access (some) USB disks

found 639462 linux-2.6/3.0.0-3
quit

Niels Thykier wrote:
> On 2011-08-28 11:54, Jonathan Nieder wrote:

>> I don't believe the commit is part of sid yet.
>
> Really? It seems to be listed in [1]

Ah, you're right, of course.

[...]
> If the above mentioned commit is not in the sid kernel, then I would
> like to wait until it is available before submitting the report
> upstream. I suspect upstream would probably ask me to test it.

Thanks for checking; it's in the sid kernel. Sorry for the nonsense.



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Old 08-28-2011, 11:19 AM
Niels Thykier
 
Default Bug#639462: linux-image: unable to access (some) USB disks

forwarded 639462 https://bugzilla.kernel.org/show_bug.cgi?id=41842
thanks

On 2011-08-28 12:19, Jonathan Nieder wrote:
> found 639462 linux-2.6/3.0.0-3
> quit
>
> Niels Thykier wrote:
>> On 2011-08-28 11:54, Jonathan Nieder wrote:
>
>>> I don't believe the commit is part of sid yet.
>>
>> Really? It seems to be listed in [1]
>
> Ah, you're right, of course.
>
> [...]
>> If the above mentioned commit is not in the sid kernel, then I would
>> like to wait until it is available before submitting the report
>> upstream. I suspect upstream would probably ask me to test it.
>
> Thanks for checking; it's in the sid kernel. Sorry for the nonsense.

Okay; submitted upstream as
https://bugzilla.kernel.org/show_bug.cgi?id=41842

~Niels




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Old 02-22-2012, 08:23 PM
Jonathan Nieder
 
Default Bug#639462: linux-image: unable to access (some) USB disks

notforwarded 639462
quit

Niels Thykier wrote:

> [ 3888.144064] usb 1-1: reset high speed USB device number 8 using ehci_hcd
> [ 3909.136069] usb 1-1: reset high speed USB device number 8 using ehci_hcd
> """
>
> The "reset high speed USB device" keeps repeating until I unplug (or unpower) the
> USB device. On my newer home PC I see a slightly different message:
[...]
> Okay; submitted upstream as
> https://bugzilla.kernel.org/show_bug.cgi?id=41842

Looks like Greg doesn't like the bugzilla interface. I guess I
would suggest building from source to test the latest version:

git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
cd linux
cp /boot/config-$(uname -r) .config; # current configuration
make localmodconfig; # optional: minimize configuration
make deb-pkg; # maybe with -j<num> for parallel build
dpkg -i ../<name of package>
reboot

If it still has the problem, please contact linux-usb@vger.kernel.org,
cc-ing either me or this bug log so we can track it. If the bug is
not present, we can try to figure out what change fixed it.

Thanks, and sorry for the fuss.

Sincerely,
Jonathan



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