Using KMail 3.5.9 from unstable.

I sometimes get phantom messages, which usually have their subject
line in strikethru. These messages can't be read, moved to the
trash, or deleted. Generally they are in my spam folder, but not
always. They only way I have found to get rid of them is to delete
the folder entirely, then recreate it, or to delete the folder
indexes.

Is anyone else having this problem? Any suggestions?

Thanks.


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On Wednesday 23 July 2008, Null wrote:
> Using KMail 3.5.9 from unstable.
>
> I sometimes get phantom messages, which usually have their subject
> line in strikethru.

strikethru normally means deleting.

> These messages can't be read, moved to the
> trash, or deleted. Generally they are in my spam folder, but not
> always.

Somehow the indexes got out of sync.

> They only way I have found to get rid of them is to delete
> the folder entirely, then recreate it, or to delete the folder
> indexes.

Yep, the index must be rebuilt. In KDE4 you can do that via popup menu.

> Is anyone else having this problem?

From time to time (probably when Kontact crashes while KMail is deleting
or moving mails?!?).


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> Yep, the index must be rebuilt. In KDE4 you can do that via popup
> menu.

Thanks, that's good to hear. I'll look into upgrading ASAP.


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On Wednesday 23 July 2008, André Wöbbeking wrote:
> On Wednesday 23 July 2008, Null wrote:
> > Using KMail 3.5.9 from unstable.
> >
> > I sometimes get phantom messages, which usually have their subject
> > line in strikethru.
>
> strikethru normally means deleting.
>
> > These messages can't be read, moved to the
> > trash, or deleted. Generally they are in my spam folder, but not
> > always.
>
> Somehow the indexes got out of sync.
>
> > They only way I have found to get rid of them is to delete
> > the folder entirely, then recreate it, or to delete the folder
> > indexes.
>
> Yep, the index must be rebuilt. In KDE4 you can do that via popup menu.

In KDE3 you can delete the index files ( .foldername.index) manually while
KMail is not running and it will rebuild them on the next startup.

Probably do a backup of the main mail direcory first, just in case.

Depending on the version of KMail which created the main mail directory, it is
either $HOME/Mail or $HOME/.kde/share/apps/kmail/mail

Cheers,
Kevin

On Thu, 24 Jul 2008, Null engaged keyboard and shared this with us all:
>--} Using KMail 3.5.9 from unstable.
>--}
>--} I sometimes get phantom messages, which usually have their subject
>--} line in strikethru. These messages can't be read, moved to the
>--} trash, or deleted. Generally they are in my spam folder, but not
>--} always. They only way I have found to get rid of them is to delete
>--} the folder entirely, then recreate it, or to delete the folder
>--} indexes.
>--}
>--} Is anyone else having this problem? Any suggestions?
>--}
>--} Thanks.
>--}
>--}

Usually going into /home/"user"/.kde/share/apps/kmail/mail and find the
appropriate directory, and delete the email from there will fix the problem.
It happens occasionally but isn't a lot of effort to correct.

HTH

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and you don't want what you don't need. .....................Charan Singh

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On Wednesday 23 Jul 2008, Null wrote:
> I sometimes get phantom messages, which usually have their subject
> line in strikethru. These messages can't be read, moved to the
> trash, or deleted. *Generally they are in my spam folder, but not
> always. They only way I have found to get rid of them is to delete
> the folder entirely, then recreate it, or to delete the folder
> indexes.
>
> Is anyone else having this problem? Any suggestions?

Is it this bug?

* http://bugs.kde.org/show_bug.cgi?id=121272

If it *is* this bug, then my belief is that these phantom messages are actual
emails that you have lost. Recreating the indexes stops the problem but does
not recreate those lost emails.

Chris.


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On Thursday 24 July 2008 04:40:19 am Chris Roberts wrote:

> Is it this bug?
>
> * http://bugs.kde.org/show_bug.cgi?id=121272

It may be. Thanks for pointing this out.

> If it *is* this bug, then my belief is that these phantom
> messages are actual emails that you have lost. Recreating the
> indexes stops the problem but does not recreate those lost
> emails.

It is interesting that almost all of the phantom messages have been
in my spam folder (sent there by bogofilter). Since a lot of spam
has forged headers (perhaps poorly forged), maybe there is
something going on related to that bug.

I don't really care about losing the actual spam. :-) It's just a
bit of a pain to manually delete the index files. It's actually
easier to delete and recreate the spam folder.

I'll see how it goes after I upgrade to KDE4.


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