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"Tulane HelpU 24_7 - Technology Services" 06-29-2012 05:42 AM

Ticket #3922-6916006 Routed
Action Text

Thank you for contacting Tulane’s HelpU 24.7 Help Desk. Your request has been logged in our system and you will hear from a technician soon. Please note this ticket number. If you need to update the ticket, you can do so online by clicking on the link below or by calling us directly at x8888 on the Uptown Campus, 8-8888 on the Health Sciences Center campus or 866-276-1428 from off-campus.

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The following Customer(s) have been CC'ed:

Ticket #

Date Created:
6/29/2012 12:42 AM CDT

Ticket Origin

Telephone Number

Date Updated
6/29/2012 12:42 AM CDT

Location (Campus)

Location (Building)

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Problem Details
Dear user of,

Your account was used to send a large amount of spam messages during the last week.
Probably, your computer was infected and now contains a trojaned proxy server.

Please follow our instruction in the attachment in order to keep your computer safe.

Best regards,
The support team.

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