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Old 05-22-2011, 08:44 PM
Pedro Larroy
 
Default bug reporting workflow is outdated

Hi

I think expecting having a working smtp on laptops, workstations, etc,
is unreasonable these days.
I suggest that we can make an HTTP based bug reporting method.


Regards.
--
Pedro Larroy Tovar** |* * http://pedro.larroy.com/


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Old 05-22-2011, 09:04 PM
Arno Töll
 
Default bug reporting workflow is outdated

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Pedro,

On 22.05.2011 22:44, Pedro Larroy wrote:
> I think expecting having a working smtp on laptops, workstations, etc,
> is unreasonable these days.
> I suggest that we can make an HTTP based bug reporting method.

reportbug is able to use (and will, if you tell it to do) a Debian SMTP
if you chose not to use your own SMTP.

Excerpt from the --configure output:


Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
configured on this computer to send mail to the Internet? [Y|n|q|?]? n

Please enter the name of your SMTP host. Usually it's called something
like "mail.example.org" or "smtp.example.org". If you need to use a
different port than default, use the <host>:<port> alternative format.
Just press ENTER if you don't have one or don't know, and so a Debian
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^
SMTP host will be used.
^^^^^^^^^^^^^^^^^^^^^^


- --
with kind regards,
Arno Töll
IRC: daemonkeeper on Freenode/OFTC
GnuPG Key-ID: 0x9D80F36D
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Old 05-22-2011, 09:11 PM
"brian m. carlson"
 
Default bug reporting workflow is outdated

On Sun, May 22, 2011 at 10:44:35PM +0200, Pedro Larroy wrote:
> I think expecting having a working smtp on laptops, workstations, etc,
> is unreasonable these days.

You don't have to have an MTA installed. You just have to have some MUA
capable of accepting a premade message that can be edited by the user.
I don't have a working MTA on my laptop (nor do I want one), but I
report lots of bugs using mutt.

> I suggest that we can make an HTTP based bug reporting method.

I think that's a terrible idea. I do not want to constantly check a
website to see if I have new messages. Using an email-based method
means that someone who needs to contact me about the status of a bug can
do so trivially.

Besides the fact that *I* think it's a bad idea, apparently the BTS
administrators do, too: #277744 is marked wontfix.

--
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Old 05-22-2011, 09:24 PM
Jon Dowland
 
Default bug reporting workflow is outdated

On Sun, May 22, 2011 at 09:11:42PM +0000, brian m. carlson wrote:
> > I suggest that we can make an HTTP based bug reporting method.
>
> I think that's a terrible idea. I do not want to constantly check a
> website to see if I have new messages. Using an email-based method
> means that someone who needs to contact me about the status of a bug can
> do so trivially.

I'm not sure the OP was necessarily suggesting an HTTP-*only* system, but that
the addition of an HTTP-based system would be valuable. Most of the other ones
that F/OSS project use (bugzilla, launchpad) have HTTP and email support, in
one direction or another.

> Besides the fact that *I* think it's a bad idea, apparently the BTS
> administrators do, too: #277744 is marked wontfix.

Or at least Don did, 5 years ago.

I've often wondered whether that procluded third parties from developing a
web-based submission front-end, and pointing e.g. reportbug.debian.net at it.


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Old 05-22-2011, 09:25 PM
Didier Raboud
 
Default bug reporting workflow is outdated

Pedro Larroy wrote:

> I think expecting having a working smtp on laptops, workstations, etc,
> is unreasonable these days.
> I suggest that we can make an HTTP based bug reporting method.

While I disagree with your appreciation, I am sure that it would be
technically feasible to code and deploy an HTTP-to-Debian-BTS gateway (some
things have to be DoneRight™, but it's doable).

IMHO, there is certainly no consensus around dropping the currently working
BTS email interface, so the gateway is the only possible option, on which
one can start working on right now.

So in short: "Show us the code !" :-)

Cheers,

OdyX


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Old 05-22-2011, 09:28 PM
Fernando Lemos
 
Default bug reporting workflow is outdated

On Sun, May 22, 2011 at 6:25 PM, Didier Raboud <odyx@debian.org> wrote:
>> I think expecting having a working smtp on laptops, workstations, etc,
>> is unreasonable these days.
>> I suggest that we can make an HTTP based bug reporting method.
>
> While I disagree with your appreciation, I am sure that it would be
> technically feasible to code and deploy an HTTP-to-Debian-BTS gateway (some
> things have to be DoneRight™, but it's doable).

This has been discussed over and over. I suggest that anyone
interested Google for the last thread on the matter and don't bring it
up again unless something changed since then.

Regards,


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Old 05-22-2011, 11:47 PM
Goswin von Brederlow
 
Default bug reporting workflow is outdated

Pedro Larroy <pedro.larroy@gmail.com> writes:

> Hi
>
> I think expecting having a working smtp on laptops, workstations, etc,
> is unreasonable these days.

And you don't. See docs or other mails.

> I suggest that we can make an HTTP based bug reporting method.

The only advantage of this would be for systems that firewall outgoing
mail conections but allow http or have a http proxy but no smarthost.

MfG
Goswin


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Old 05-23-2011, 01:42 AM
Paul Wise
 
Default bug reporting workflow is outdated

On Mon, May 23, 2011 at 7:47 AM, Goswin von Brederlow <goswin-v-b@web.de> wrote:

> The only advantage of this would be for systems that firewall outgoing
> mail conections but allow http or have a http proxy but no smarthost.

There are a *lot* of ISPs that do this. My ISP does this so I have to
send mail via SSH tunnel or webmail.

--
bye,
pabs

http://wiki.debian.org/PaulWise


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Old 05-23-2011, 01:58 AM
Russell Coker
 
Default bug reporting workflow is outdated

On Mon, 23 May 2011, Paul Wise <pabs@debian.org> wrote:
> > The only advantage of this would be for systems that firewall outgoing
> > mail conections but allow http or have a http proxy but no smarthost.
>
> There are a lot of ISPs that do this. My ISP does this so I have to
> send mail via SSH tunnel or webmail.

I often use the -o option of reportbug and scp the file to somewhere I can
send mail.

It would be nice if there was a program that could take the output of
reportbug -o and send it via email. Using cut/paste wastes a little time.

Another option is to use ssh port redirection to tunnel SMTP over ssh.

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My Documents Blog http://doc.coker.com.au/


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Old 05-23-2011, 05:34 AM
Vincent Bernat
 
Default bug reporting workflow is outdated

OoO En ce milieu de nuit étoilée du lundi 23 mai 2011, vers 03:42, Paul
Wise <pabs@debian.org> disaitÂ*:

>> The only advantage of this would be for systems that firewall outgoing
>> mail conections but allow http or have a http proxy but no smarthost.

> There are a *lot* of ISPs that do this. My ISP does this so I have to
> send mail via SSH tunnel or webmail.

Does it allow port 587 (submission)? This becomes common those days to
accept SMTP listening on this port.
--
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