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Old 04-14-2008, 09:47 PM
 
Default GNOME issue. Seeking Guidance.

If there is anyone who has experianced this, can you please give me further
guidance. I have tried everything below, and still can not get anything to
come up with GNOME. Strangest thing. Somehow, it worked prior to
installing the centos updates and Zenoss's Network Monitoring utility. Now
I can't get it to work to save my life.......Not quite sure were to start
looking......

Please Advise.


Very Respectfully,
Christy



Below is what has been documented on this issue, and I am needing further
guidance. Essetially, I am running in GNOME, but it isn't working
properly. Can some one help.
|----------------------------------------------------------------------------------------------------------------------|

|I am new to the Centos ISO and was looking for a forum, when I came across
this. If it isn't something you can help, |
|can you help point me in the right direction? Here are the answers you
requested from me: |
|
|
|I go to the applications menu at the top left and click to pull down
|
|I click on Add/Remove Software but nothing happens.
|
|
|
|I am using GNOME
|
|
|
|I go to the system menu at the top left and click to pull down, and then
click admin and then click network. Nothing |
|happens.
|
|
|
|It is like the GNOME is not working properly. It did work until I pulled
down the software updates after the initial |
|intstallation.
|
|
|
|Again, thank you.
|
|----------------------------------------------------------------------------------------------------------------------|




|----------------------------------------------------------------------------------------------------------------------|

|There are several ways to get help with CentOS:
|
|
|
|The CentOS web forums are at http://www.centos.org/modules/newbb/ [^]
|
|The CentOS email lists are at
http://lists.centos.org/mailman/listinfo/centos [^]
|
|Realtime forums (IRC) can be found via
http://www.centos.org/modules/tinycontent/index.php?id=8 [^]
|
|
|
|In your case, I am expecting that the pirut or system-helper command are
not working correctly. Please try the |
|following.
|
|
|
|Right click on the desktop and choose "Open Terminal". In the terminal
type pirut. A popup window should occur asking |
|for the root password. If it doesnt, then there is a permission problem
that might have 'broken' during an update. |
|
|
|In the terminal type "ls -l /usr/bin/pirut". And you should get output
like the following: |
|
|
|[smooge@canopus ~]$ ls -l /usr/bin/pirut
|
|lrwxrwxrwx 1 root root 13 Apr 12 2007 /usr/bin/pirut -> consolehelper*
|
|
|
|[smooge@canopus ~]$ ls -l /usr/bin/consolehelper
|
|-rwxr-xr-x 1 root root 5920 Mar 14 2007 /usr/bin/consolehelper*
|
|
|
|
|
|If it is a permission problem, we can try the following:
|
|
|
|1) Login as root (in the terminal window you can do a "su - root"
|
|2) Type the following:
|
|/sbin/restorecon -R -v /etc /usr /sbin /bin /var
|
|
|
|This will take a long time, but it should restore selinux permissions to
some items that either zenoss or an update |
|accidently "broke"
|
|
|
|After this command finishes try the following:
|
|Top Menu -> Applications -> Add/Remove Software
|
|
|
|If it pops up now.. then it was an selinux item. If it does not then there
is a problem with consolehelper talking |
|getting root which might have occured with the zenoss install. I would
first check with them to see if it is a known |
|issue on their part, and then with the forums.
|
|
|
|/usr/bin/consolehelper is a program that allows a normal user to get
super-user/administrator rights. So there are 2 |
|pirut programs. /usr/bin/pirut calls consolehelper which calls some
programs to make sure you can become 'root' If you|
|know the root password then it will call /usr/sbin/pirut which is the real
program, but only runs as 'root' not a |
|normal user.
|
|----------------------------------------------------------------------------------------------------------------------|




|-------------------------------------------------------------------------------------------------------------------|

|Yes and no luck yet. I have contacted Zenoss, however they seem to think
it is with Centos. Since it is a free |
|utility, they are very reluctant to offer support. If I were to pay, then
they would graciously put for the effort |
|to help. So I am on my own. I don't mind the CLI, actually I prefer it,
but my co-workers are were I am concerned. |
|I want them to be able to use it, and be comfortable with it. But with out
being able to use the GNOME (GUI). They |
|are reluctant to do so. That is my fear. They know nothing about Linux or
UNIX, and only know router's and switches|
|CLI. If you can offer any guidance, I graciously welcome it all
|
|-------------------------------------------------------------------------------------------------------------------|




|-------------------------------------------------------------------------------------------------------------------|

|When I open a terminal, there was no issue. When I typed int ls -l
/usr/bin/pirut, I got just as smooge said I |
|would, lrwxrwxrwx 1 root root 13 Apr 12 2007 /usr/bin/pirut ->
consolehelper*. Then I typed in ls -l |
|/usr/bin/consolehelper, I got -rwxr-xr-x 1 root root 5920 Mar 14 2007
/usr/bin/consolehelper*, again just as smooge|
|said I would. He then asked that I log in as root, which I was already at.
When I typed,/sbin/restorecon -R -v /etc|
|/usr /sbin /bin /var. There was something different, than what Smooge said
it would do. It was either instance, or |
|it appeared like nothing happen. He had mention that it would take it a
while, and it appeared to do nothing. So |
|once I did all he asked, I stillcould not open the add/remove, or the
networking information up. I also tried to |
|reboot the server, to see if maybe the changes would take effect then, and
no success. Thanks for the help. |
|-------------------------------------------------------------------------------------------------------------------|




|-------------------------------------------------------------------------------------------------------------------|

|When I run pirut from root it tells me: "Unable to import modules. Maybe
you're not running under X?". When I log |
|under another user, and run the command "pirut", it prompts me for the
root password, and then tells me the same |
|thing.
|
|-------------------------------------------------------------------------------------------------------------------|




|---------------------------------------------------------------------------------------------------------------|

|Are you running under some sort of GUI? GNOME, KDE, XFCE, whatever -
meaning are you running under a graphical |
|environment?
|
|---------------------------------------------------------------------------------------------------------------|




|-----|
|Yes |
|-----|



Please Advise.

Christy

_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos


_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos
 
Old 04-14-2008, 09:50 PM
John R Pierce
 
Default GNOME issue. Seeking Guidance.

Christy.New@cancer.org wrote:

If there is anyone who has experianced this, can you please give me further
guidance. I have tried everything below, and still can not get anything to
come up with GNOME. Strangest thing. Somehow, it worked prior to
installing the centos updates and Zenoss's Network Monitoring utility. Now
I can't get it to work to save my life.......Not quite sure were to start
looking......



well, if it works before you did X & Y, then either X or Y probably
broke it, so I'd probably try to back out Y and see if its OK. Of
course, its also possible backing out Y doesn't quite return it to the
state it was in prior to the installation of Y, whereupon the next thing
to try would be starting over, clean install the base system, verify
functionality, install X (the centos updates) and verify functionality,
then try Y (Zenoss) again... if it breaks only after that last step, the
logical conclusion is that something Zenoss did broke it, whereupon I'd
have to suggest going back to that community rather than this one.



_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos
 
Old 04-14-2008, 11:49 PM
Craig White
 
Default GNOME issue. Seeking Guidance.

On Mon, 2008-04-14 at 15:47 -0400, Christy.New@cancer.org wrote:
> Below is what has been documented on this issue, and I am needing further
> guidance. Essetially, I am running in GNOME, but it isn't working
> properly. Can some one help.
> |----------------------------------------------------------------------------------------------------------------------|
> |I am new to the Centos ISO and was looking for a forum, when I came across this. If it isn't something you can help, |
> |can you help point me in the right direction? Here are the answers you requested from me: |
> | |
> |I go to the applications menu at the top left and click to pull down |
> |I click on Add/Remove Software but nothing happens. |
> | |
> |I am using GNOME |
> | |
> |I go to the system menu at the top left and click to pull down, and then click admin and then click network. Nothing |
> |happens. |
> | |
> |It is like the GNOME is not working properly. It did work until I pulled down the software updates after the initial |
> |intstallation. |
> | |
> |Again, thank you. |
> |----------------------------------------------------------------------------------------------------------------------|
----
Christy...

pirut is the package manager and it could a number of things that could
cause that...perhaps a problem with the rpmdb or a problem with your
python installation...

First...make sure that there isn't a copy of yum or pirut running...

service yum-updatesd stop

ps aux|grep pirut
and kill whatever process shows up...
likewise...
ps aux|grep yum
and kill whatever process shows up

then, perhaps just to clean up your rpmdb...

rm /var/lib/rpm/__db* # and answer yes to delete each one

then rebuild the db...

rpm --rebuilddb

Then after all that, you might try pirut again...I would venture to
guess that most of us don't use the GUI package manager.

Is Zenoss running? that uses python so if it's running, python would
seem to be working.

The logs are your friend.../var/log/messages is where most of this stuff
will be logged.

Craig

_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos
 
Old 04-15-2008, 09:31 AM
"Daniel de Kok"
 
Default GNOME issue. Seeking Guidance.

On Mon, Apr 14, 2008 at 11:47 PM, <Christy.New@cancer.org> wrote:
> If there is anyone who has experianced this, can you please give me further
> guidance. I have tried everything below, and still can not get anything to
> come up with GNOME.

If pirut is started from a terminal as a normal user. Does it actually
say what modules are missing?

Take care,
Daniel
_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos
 
Old 04-15-2008, 09:37 AM
Ralph Angenendt
 
Default GNOME issue. Seeking Guidance.

Daniel de Kok wrote:
> On Mon, Apr 14, 2008 at 11:47 PM, <Christy.New@cancer.org> wrote:
> > If there is anyone who has experianced this, can you please give me further
> > guidance. I have tried everything below, and still can not get anything to
> > come up with GNOME.
>
> If pirut is started from a terminal as a normal user. Does it actually
> say what modules are missing?

And please start it in a Gnome terminal directly and not via putty on a
windows machine which doesn't have an X server ...

Cheers,

Ralph
_______________________________________________
CentOS mailing list
CentOS@centos.org
http://lists.centos.org/mailman/listinfo/centos
 

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