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Old 02-13-2012, 03:45 PM
Florian Pritz
 
Default Handling of upstream bugs in our bug tracker

Hi,

We currently have around 70 open linux bugs, most of which we likely
won't fix ourselves. I know some of you think we should keep them open
for reference until upstream fixed the bug, but I think this just
clutters our bug tracker. Given the amount of duplicates I've seen, I
also doubt users use the search feature or google so they don't find to
reference bugs anyway.

Linux bugs are just an example, but there are certainly more and I think
we should just tell the reporter to go to upstream and close our bug. If
upstream is dead or doesn't have a mailing list/bug tracker, we can keep
the bug, but in that case we should think about dropping the package. If
it turns out to be a packaging bug we can still reopen it later.

--
Florian Pritz -- {flo,bluewind}@server-speed.net
 
Old 02-13-2012, 05:07 PM
Giovanni Scafora
 
Default Handling of upstream bugs in our bug tracker

Il 13/02/2012 17:45, Florian Pritz ha scritto:

Hi,

We currently have around 70 open linux bugs, most of which we likely
won't fix ourselves. I know some of you think we should keep them open
for reference until upstream fixed the bug, but I think this just
clutters our bug tracker. Given the amount of duplicates I've seen, I
also doubt users use the search feature or google so they don't find to
reference bugs anyway.

Linux bugs are just an example, but there are certainly more and I think
we should just tell the reporter to go to upstream and close our bug. If
upstream is dead or doesn't have a mailing list/bug tracker, we can keep
the bug, but in that case we should think about dropping the package. If
it turns out to be a packaging bug we can still reopen it later.



+1
I totally agree

--
Arch Linux Developer
http://www.archlinux.org
http://www.archlinux.it
 
Old 02-13-2012, 05:15 PM
Tom Gundersen
 
Default Handling of upstream bugs in our bug tracker

On Mon, Feb 13, 2012 at 5:45 PM, Florian Pritz <bluewind@xinu.at> wrote:
> Linux bugs are just an example, but there are certainly more and I think
> we should just tell the reporter to go to upstream and close our bug. If
> upstream is dead or doesn't have a mailing list/bug tracker, we can keep
> the bug, but in that case we should think about dropping the package. If
> it turns out to be a packaging bug we can still reopen it later.

I agree that we should more aggressively close upstream bugs. However,
there are still cases where the Arch packagers might wan to stay
involved (at least for a while), so I guess it should be decided on a
case-by-case basis (linux is a good example though).

Before we close as upstream, I think it would be a good practice
(which I guess many already do) to request the reporter to file a bug
upstream and post a link to the upstream bug report.

Cheers,

Tom

-t
 
Old 02-13-2012, 07:02 PM
Allan McRae
 
Default Handling of upstream bugs in our bug tracker

On 14/02/12 02:45, Florian Pritz wrote:
> Hi,
>
> We currently have around 70 open linux bugs, most of which we likely
> won't fix ourselves. I know some of you think we should keep them open
> for reference until upstream fixed the bug, but I think this just
> clutters our bug tracker. Given the amount of duplicates I've seen, I
> also doubt users use the search feature or google so they don't find to
> reference bugs anyway.
>
> Linux bugs are just an example, but there are certainly more and I think
> we should just tell the reporter to go to upstream and close our bug. If
> upstream is dead or doesn't have a mailing list/bug tracker, we can keep
> the bug, but in that case we should think about dropping the package. If
> it turns out to be a packaging bug we can still reopen it later.
>

I personally like keeping these bugs open. Provided I make sure they
all have links to the upstream bug report, it means all my bugs to
follow are gathered in the one place.

So I say leave it to the maintainer to decide.

Allan
 
Old 02-13-2012, 07:24 PM
Andrea Scarpino
 
Default Handling of upstream bugs in our bug tracker

On 13 February 2012 21:02, Allan McRae <allan@archlinux.org> wrote:
> I personally like keeping these bugs open. *Provided I make sure they
> all have links to the upstream bug report, it means all my bugs to
> follow are gathered in the one place.
>
> So I say leave it to the maintainer to decide.
I agree with Allan.

--
Andrea
 

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